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Front End Associate Resume Example

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FRONT END ASSOCIATE
Professional Summary

Accomplished Front End Associate recognized by customers and management for delivering above and beyond service expectations. Contributes 3 years of experience in Internet Fulfillment and Cashier. Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Committed and hardworking cashier with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Accomplishments

    Top Cashier in the District

Skills
  • Merchandising and display assembly
  • Team Contribution
  • Cleaning
  • Customer Complaint Resolution
  • Time management
  • Genesis knowledgeable
  • Team management
  • Organization
  • Order Picking Skills
  • Scheduling
  • Payment collection
  • Product Restocking
  • Sales
  • Cash Register Operation
  • Product Location
  • Sterling knowledgeable
  • Communications
  • Problem resolution
  • Customer service
  • Order Execution
  • Pallet Jack Proficiency
  • Supervision
Work History
Jan 2017 - CurrentFront End AssociateCompany Name - City, State
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Performed cash, card and check transactions for customer purchases.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Jan 2017 - CurrentRetail MerchandiserCompany Name - City, State
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
Nov 2009 - Feb 2011CashierCompany Name - City, State
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Requested official identification for alcohol and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
Jun 2007 - Apr 2009Sandwich ArtistCompany Name - City, State
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Assisted guests, including offering personable greetings and taking orders.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Processed payments and counted change to complete transactions.
Education
May 2007High School DiplomaWade Hampton High School | City, State
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Resume Overview

School Attended

  • Wade Hampton High School

Job Titles Held:

  • Front End Associate
  • Retail Merchandiser
  • Cashier
  • Sandwich Artist

Degrees

  • High School Diploma

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