Front End Associate Resume Example Company Name

FRONT END ASSOCIATE

Education

Associate of Applied Science: Bioprocess TechnologyJohnston Community College - City, State

Continuing education in Bioprocess Technology
Continuing education in BioWorks Certificate
Received Grifol's Scholarship

Professional Summary

Accomplished and ambitious associate recognized by customers and management for delivering above and beyond service expectations. Contributes one and a half years of experience in QA, Stocker, To Go Associate, and Cashier. Willingly available to travel for work.

Skills

Payment collection
Bagging and Packaging
Adaptability
Multi-tasking ability
Customer direction
Good telephone etiquette
Product knowledge
To-go orders
Food storage protocol
Unloading Procedures
Pallet Jack Operation
Removing defective products
Employee training
Assisting customers

Cash register operations
ID Verification
Cleanliness
Money handling
Cash register skills
Friendly demeanor
Bagging assistance
To-go order preparation
Merchandise organization
Food Safety
Cleaning
Maintaining freshness
Product stocking

Work History

Front End Associate, 03/2019 to Current
Company Name – City, State

Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Maintained excellent attendance record, consistently arriving to work on time.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Replaced merchandise stock throughout check-out lines and end-cap displays.
Resolved conflicts and negotiated mutually beneficial agreements between parties.

Restaurant Waitress, 01/2020 to 07/2020
Company Name – City, State

Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Bussed and reset tables during a shift, working efficiently to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Checked identification to enforce age regulations for alcoholic beverages.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.

Grocery Stocker, 03/2019 to Current
Company Name – City, State

Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Answered customer questions and provided detailed product information.
Greeted customers and directed to requested products.
Removed all debris and packaging from boxes and separated for recycling or disposal.
Maintained effective team member communication.
Maintained neat, orderly and safe work space.
Checked and pulled defective or expired products from shelves.
Unloaded arriving product stock and moved to store display areas.
Consistently lifted materials weighing as much as 5-50 pounds.
Assisted in development of trainees, providing instruction and support to optimize readiness.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Created balanced pallets to support efficient and safe sales floor replenishment.

Grocery Janitoral Cleaner, 03/2019 to Current
Company Name – City, State

Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Emptied trashcans and transported waste to collection areas.
Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Delivered quality customer service to address urgent needs and cleaning requests.
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals and materials properly and with caution.
Responded immediately to calls from personnel to clean up spills and wet floors.
Established and maintained clean and comfortable environments in Grocery buildings by vacuuming, cleaning windows and dusting.
Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Resume Overview

School Attended

Johnston Community College

Job Titles Held:

Front End Associate
Restaurant Waitress
Grocery Stocker
Grocery Janitoral Cleaner

Degrees

Associate of Applied Science : Bioprocess Technology

Front End Associate Resume Example

Resume Score: 80%

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