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Front End Associate Resume Example

Resume Score: 80%

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FRONT END ASSOCIATE
Education
Associate of Applied Science: Bioprocess TechnologyJohnston Community College - City, State
  • Continuing education in Bioprocess Technology
  • Continuing education in BioWorks Certificate
  • Received Grifol's Scholarship
Professional Summary

Accomplished and ambitious associate recognized by customers and management for delivering above and beyond service expectations. Contributes one and a half years of experience in QA, Stocker, To Go Associate, and Cashier. Willingly available to travel for work.

Skills
  • Payment collection
  • Bagging and Packaging
  • Adaptability
  • Multi-tasking ability
  • Customer direction
  • Good telephone etiquette
  • Product knowledge
  • To-go orders
  • Food storage protocol
  • Unloading Procedures
  • Pallet Jack Operation
  • Removing defective products
  • Employee training
  • Assisting customers
  • Cash register operations
  • ID Verification
  • Cleanliness
  • Money handling
  • Cash register skills
  • Friendly demeanor
  • Bagging assistance
  • To-go order preparation
  • Merchandise organization
  • Food Safety
  • Cleaning
  • Maintaining freshness
  • Product stocking
Work History
Front End Associate, 03/2019 to Current
Company Name – City, State
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Restaurant Waitress, 01/2020 to 07/2020
Company Name – City, State
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Bussed and reset tables during a shift, working efficiently to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Grocery Stocker, 03/2019 to Current
Company Name – City, State
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Maintained effective team member communication.
  • Maintained neat, orderly and safe work space.
  • Checked and pulled defective or expired products from shelves.
  • Unloaded arriving product stock and moved to store display areas.
  • Consistently lifted materials weighing as much as 5-50 pounds.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
Grocery Janitoral Cleaner, 03/2019 to Current
Company Name – City, State
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Emptied trashcans and transported waste to collection areas.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Established and maintained clean and comfortable environments in Grocery buildings by vacuuming, cleaning windows and dusting.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Johnston Community College

Job Titles Held:

  • Front End Associate
  • Restaurant Waitress
  • Grocery Stocker
  • Grocery Janitoral Cleaner

Degrees

  • Associate of Applied Science : Bioprocess Technology

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