front end associate resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
Retail Transactions
Merchandise Display Set up
Order Selection and Preparation
Excellent Written and Verbal Communication
Flexible Hours
Merchandise Receiving and Handling
Adaptable and Flexible
Returns and Exchanges
Sales and Promotions
Building Customer Loyalty
Customer Service
Exceeding Customer Expectations
Engaging with Diverse Customers
Building Customer Relationships and Loyalty
Inventory Management
Available Nights, Weekends and Holidays
Store Policies and Procedures
Strong Communication and Interpersonal Skills
Efficient Time Management
Reliable and Responsible
Store Organization
Time Management
Experience
Front-End Associate, 08/2021 - Current Heinen's Grocery Store – Mentor, OH,
Maintained clean and clutter-free front-end area.
Greeted customers upon arrival and offered assistance with locating store merchandise.
Processed and completed cash or credit transactions accurately.
Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
Re-stocked check-out line and end-cap displays with new merchandise.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped with purchases, locating items and signing up for rewards programs.
Answered customer questions, provided store information, and directed customers to designated store areas.
Manager, 06/2021 - 01/2022 Jones Lange Lasalle Inc. – Maple Valley, WA,
Trained employees on additional job positions to maintain coverage of roles.
Recruited and hired qualified candidates to fill open positions.
Assigned tasks to associates to fit skill levels and maximize team performance.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Evaluated store performance and incorporated feedback to implement improvement plans.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Conducted quality, timely performance feedback and performance appraisals.
Set sales and profit goals and implemented plans to correct performance deficiencies.
Reviewed monthly financial results with partners to identify opportunities to improve profitability.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Interviewed, hired and trained new employees.
Assisted with training and onboarding of sales associates in store operations.
Manager, 04/2019 - 12/2021 L&T Infotech – San Antonio, TX,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Conducted quality, timely performance feedback and performance appraisals.
Set sales and profit goals and implemented plans to correct performance deficiencies.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Manager, 07/2017 - 04/2019 L&T Infotech – Santa Clara, CA,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Evaluated store performance and incorporated feedback to implement improvement plans.
Conducted quality, timely performance feedback and performance appraisals.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Delivered level of service to customers in effort to build upon relationships for future clients.
Interviewed, hired and trained new employees.
Education and Training
High School Diploma: , Expected in 06/2016 - Westwood High School - Blythewood, SC GPA: Status -
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