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Front End Associate Resume Example

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JB
FRONT END ASSOCIATE
Professional Summary

Seeking a full time employment where I can identify and demonstrate my overall abilities and skills within the workforce with a determination for a long-term commitment and opportunity for advancement.

Skills
  • Product restocking
  • Merchandising and display assembly
  • Product knowledgeable
  • Team contribution
  • Communications
  • Relationship development
  • Problem resolution
  • Customer service
Work History
10/2016 - 02/2020Front End Associate | Costco - Marina Del Rey, CA
  • Cleaned and maintained clutter-free front-end and register area.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Facilitated cash, check and credit transactions on cash register with 100% accuracy.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Adapted daily plans based on employee availability, supervisor requests and weather conditions.
  • Worked with customers to understand needs and provide excellent service.
10/2015 - 06/2016Sales Associate | Fanzz - Culver City, CA
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
10/2008 - 08/2015Personal Assistant | Gabriel Victor - Los Angeles, CA
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Maintained appropriate filing of personal and professional documentation.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Took notes and dictation at meetings.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Prepared and staged properties for customers.
  • Answered high volume of phone calls and email inquiries.
  • Filed paperwork and organized computer-based information.
11/2013 - 07/2014Security Professional | Securitas Security Services - Los Angeles, CA
  • Monitored property and investigated any areas of suspicion.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Recorded incident reports with detailed accounts of occurrences.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Guided periodic property safety inspections and oversaw remedial action to identified potential hazards
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Activated security alarm system to alert emergency responders of dangerous or life threatening incidents.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
09/2012American Career College, Los Angeles, CACertification: Massage Therapy
01/2012American Career College, Los Angeles, CAGED:
Certifications

Valid CA BSIS Guard Card (#1807927)

Expiration: 01/31/2015

CPR Certified

Pepper Spray Certification

Baton Handling Certification

Loss Prevention Licensed

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Resume Overview

Companies Worked For:

  • Costco
  • Fanzz
  • Gabriel Victor
  • Securitas Security Services

School Attended

  • American Career College

Job Titles Held:

  • Front End Associate
  • Sales Associate
  • Personal Assistant
  • Security Professional

Degrees

  • Certification : Massage Therapy
    GED :

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