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front end assistant resume example with 6 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Versatile Front End Assistant with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Dedicated Front End Assistant with 5 years of experience collecting customer payments. Accurately take payments, calculate cash accurately, detect counterfeit bills and stocking shelves. Detailed and speedy when counting cash to balance cash drawer.

Skills
  • Currency counting
  • Point of sale knowledge
  • Heavy lifting
  • Cash register skills
  • Multi-tasking ability
  • Product and service sales
  • Payment collection
  • Coupons and gift cards
  • Cleaning and sanitizing
  • Identification checks
  • Maintaining store appearance
  • Customer assistance
  • Bagging and packaging
  • Purchase assistance
  • Basic math skills
  • Refunds and exchanges
  • Cash report creation
  • Store merchandise stocking
  • Product restocking
  • Cash balancing
  • Retail merchandising
  • Order taking
  • Payment processing
  • Loss prevention
  • Product upselling
  • Drawer management
  • Check cashing
  • Cash register systems
  • Cash handling
  • Cash drawer management
  • Inventory management
  • Product knowledge
  • Security monitoring
  • Currency sorting
  • Cleanliness
  • Credit card processing
Work History
07/2017 to 12/2018 Front End Assistant Wegmans Food Markets | Hurdle Mills, NC,
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Requested official identification for cigarette purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Worked closely with Store Manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Trained as Department Manager and provided back-up coverage to provide customers with optimal support.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Conducted inventory counts by adding each item in stock and documenting in log book.
  • Set up new sales displays each week.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Prepared and submitted end-of-shift reports using microsoft.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Educated customers on promotions to enhance sales.
  • Verified over $20,000 of cash and credit payments daily.
  • Quickly and accurately counted drawers at start and end of each shift.
07/2014 to 06/2017 Overnight Stocker Walmart | City, STATE,
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Unloaded arriving product stock and moved to store display areas.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Removed all boxes and related trash from sales floor and processed through compactors.
10/2012 to 06/2014 Front End Assistant Dollar General Market | City, STATE,
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Requested official identification for tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Prepared and submitted end-of-shift reports using Microsoft.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Educated customers on promotions to enhance sales.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Verified over $20,000 of cash and credit payments daily.
Education
Expected in 05/2009 to to High School Diploma | Jeff Davis High School, Hazlehurst, GA GPA:
Expected in 06/2009 to to Certificate | Culinary Arts Altamaha Technical College, Hazlehurst, GA, GPA:
Expected in 06/2011 to to Certificate | Catering Specialist Altamaha Technical College, Hazlehurst, GA, GPA:
Expected in to to | Business Administration And Management Le Cordon Bleu College of Culinary Arts - Scottsdale, Scottsdale, AZ GPA:

I was withdrawn, because I decided I did not want to major in Business Management anymore at the time. It was online courses.

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Resume Overview

School Attended

  • Jeff Davis High School
  • Altamaha Technical College
  • Altamaha Technical College
  • Le Cordon Bleu College of Culinary Arts - Scottsdale

Job Titles Held:

  • Front End Assistant
  • Overnight Stocker
  • Front End Assistant

Degrees

  • High School Diploma
  • Certificate
  • Certificate
  • Some College (No Degree)

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