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footwear specialist resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Safety and Cleanliness Standards
  • Exceeding Customer Expectations
  • Building Customer Relationships and Loyalty
  • Ability to Lift 40 pounds
  • Locating Merchandise
  • Energy and Physical Stamina
  • Attention to Detail
  • Adaptable and Flexible
  • Flexible Hours
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Customer Assistance
  • Delivery Arrangements
  • Detail-Oriented
  • Documentation and Reporting
  • Reliable and Responsible
  • Team Cooperation
  • Dispute Mediation
  • Goal-Driven
  • Cleaning and Sanitizing
  • Decision Making
  • Time Management
  • Staff Support
  • Honest and Ethical
  • Speech Clarity
  • Friendly and Helpful
  • Creative Thinking
Experience
11/2020 to Current
Footwear Specialist Scheels Sports Rochester, MN,
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
  • Collaborated with customers to help each choose right product for specific needs.
  • Engaged customers immediately to build connections and uncover specific needs.
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
  • Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
  • Gained knowledge on footwear items and demonstrated enthusiasm and belief for product and company philosophy.
  • Seated customer to measure feet and properly fit with correct size shoes.
  • Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
  • Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
  • Maintained shoe department by organizing shoes by size, color and style.
  • Placed special orders or called other stores to find desired items for customers.
  • Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
  • Built and stocked footwear displays to showcase specific styles, brands and seasonal merchandise.
  • Applied knowledge of correct sizing and fit to help customers find comfortable shoes.
  • Assisted customers with choosing brands and styles to meet specific requirements.
  • Listened to customers and made suggestions for additional items of interest.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
05/2018 to 07/2018
Warehouse Associate Bob's Discount Furniture Lexington, KY,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
05/2014 to 08/2017
Golf Starter Mhc Equity Lifestyle Properties Corinth, NY,
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Interacted with numerous guests per day to deliver positive, fun experience.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
01/2017 to 07/2017
Cashier & Kitchen Associate ShopRite City, STATE,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Used suggestive selling techniques to promote add-on sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
Education and Training
Expected in 06/2018 to to
High School Diploma:
Wilson Area High School - Easton, PA
GPA:

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Resume Overview

School Attended

  • Wilson Area High School

Job Titles Held:

  • Footwear Specialist
  • Warehouse Associate
  • Golf Starter
  • Cashier & Kitchen Associate

Degrees

  • High School Diploma

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