fmla covid 19 specialist resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.


Performance Management | Managing Employee Relations| Learning and Development |Organizational Development | Payroll| Integrating HR Policy & Regulatory Compliance |Diversity and Inclusion |FMLA/Benefits Administration |Talent Management |HRIS Systems/Implementation |Onboarding |Project Management |Employee Engagement |Process Improvement |Key Performance Indicators |Labor Relations |Compensation and Benefits |Equal Opportunities Facilitation

HRIS: Taleo, PeopleSoft, Oracle, UltiPro, Workday | Kronos |Case Management /Ticketing Tracking: BMC Remedy | Absence Tracker

Work History
FMLA/ COVID-19 Specialist, 02/2020 - Current
Emerson Electric Co. Ava, MO,
  • Direct managers and employees interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.
  • Manages return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).
  • Facilitate other leave requests, which may include accommodation requests under ADA.
  • Maintains knowledge of all applicable leave and accommodation laws including FMLA, ADA, and state and local laws.
  • Communicate professionally via phone with employees regarding illnesses and potential COVID-19 exposures.
  • Collect and record information from employees in maintaining accurate tracking & online Exposure Assessments, along with properly administer FMLA to employees as it relates to CARES ACT/ COVID-19 protocol.
  • Establishes reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.
Human Resources Business Partner, 01/2019 - 02/2020
Jet Industries Denver, CO,
  • Investigated and liaised with legal department to respond to employee relation issues of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
  • Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Worked closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Key contributor in creating robotic system to increase organizational productivity and alleviated time-spent on-boarding new hires which resulted in 20% profit growth.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training averages of 20 new employees monthly.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
Human Resources Generalist, 07/2015 - 11/2018
Paylocity Albuquerque, NM,
  • Responsible for motivating employees to support labor relations activities, including grievances, conflict resolution, terminations and other disciplinary actions for collective bargaining units.
  • Introduced metric-based performance system to create operational growth and development.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on HRMS database.
Human Resources Coordinator, 07/2013 - 07/2015
Community Care Connections Stevens Point, WI,
  • Assisted in redevelopment of new hire cloud data infrastructure (Taleo) used to increase onboarding initiatives by 75%.
  • Consulted with and advised managers regarding workplace issues and recommends appropriate personnel actions in accordance with Company policies and guidelines, and applicable laws.
  • Provided guidance and assistance to supervisory and management officials concerning federal labor relations program and organization's labor-management partnerships.
  • Worked in partnership with HR Manager and HR Director to create, implement, and manage improved HR strategies, services, and programs to support workforce during downward trend and large-scale turnaround effort (i.e.
  • Created company culture initiative to increase work-life balance, which raised employee satisfaction rates by 38%.
  • Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
  • Structured compensation and benefits according to market conditions and budget demands.
Human Resources Specialist, 06/2010 - 07/2013
Woodforest National Bank City, STATE,
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Coordinated ongoing technical training and personal development classes for staff members.
Master of Public Administration: Public Administration, Expected in
Strayer University - Charlotte, NC
Status -
Master of Business Administration: Human Resources, Expected in
Strayer University - Charlotte, NC
Status -
Bachelor of Business Management: Human Resources, Expected in
Johnson & Wales University - Charlotte, NC
Status -
Associate of Business Administration: Leadership & Development, Expected in
Johnson & Wales University - Charlotte, NC
Status -

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Resume Overview

School Attended

  • Strayer University
  • Strayer University
  • Johnson & Wales University
  • Johnson & Wales University

Job Titles Held:

  • FMLA/ COVID-19 Specialist
  • Human Resources Business Partner
  • Human Resources Generalist
  • Human Resources Coordinator
  • Human Resources Specialist


  • Master of Public Administration
  • Master of Business Administration
  • Bachelor of Business Management
  • Associate of Business Administration

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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