Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Skills
Employee Relations
Performance Management
Onboarding
Employee Engagement
Staff Management
Talent Management
HR Policies
Succession Planning
Employee Retention
Process Improvement
Labor Relations
Procedures implementation
Knowledgeable in all HR Systems
Trained in FMLA/ADA/EEO/WC
Work History
02/2020 to Current
FMLA/COVID-19 Operational SpecialistEmerson Electric Co. – Lexington, KY,
Direct managers and employees interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.
Led return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).
Facilitate other leave requests, which may include accommodation requests under ADA.
Maintain knowledge of all applicable leave and accommodation laws including FMLA, ADA, and state and local laws.
Communicate professionally via phone with employees regarding illnesses and potential COVID-19 exposures.
Collect and record information from employees in maintaining accurate tracking & online Exposure Assessments, along with properly administer FMLA to employees as it relates to CARES ACT/ COVID-19 protocol.
Execute reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.
01/2019 to 02/2020
Human Resources Business PartnerKehe Food Distributors – Minneapolis, MN,
Investigated and liaised with legal department to respond to employee relation issues of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Worked closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
Key contributor in creating robotic system to increase organizational productivity and alleviated time-spent on-boarding new hires which resulted in 20% profit growth.
Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training averages of 20 new employees monthly.
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
07/2015 to 11/2018
Human Resources GeneralistCommunity Care Connections – Rice Lake, WI,
Responsible for motivating employees to support labor relations activities, including grievances, conflict resolution, terminations and other disciplinary actions for collective bargaining units.
Provided employee relations support virtually to team members in multiple locations.
Introduced metric-based performance system to create operational growth and development.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
Created and implemented forward-thinking initiatives to improve employee engagement.
Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
07/2013 to 07/2015
Human Resources SpecialistPaylocity – Baton Rouge, LA,
Assisted in redevelopment of new hire cloud data infrastructure (Taleo) used to increase onboarding initiatives by 75%.
Consulted with and advised managers regarding workplace issues and recommends appropriate personnel actions in accordance with Company policies and guidelines, and applicable laws.
Provided guidance and assistance to supervisory and management officials concerning federal labor relations program and organization’s labor-management partnerships.
Worked in partnership with HR Manager and HR Director to create, implement, and manage improved HR strategies, services, and programs to support workforce during downward trend and large-scale turnaround effort (i.e.
Launched career navigation tool, accepting and celebrating diversity, along with spearheading value-add employee recognition and incentive programs.).
Created company culture initiative to increase work-life balance, which raised employee satisfaction rates by 38%.
Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
05/2010 to 06/2013
Human Resources CoordinatorWoodforest National Bank – City, STATE,
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Updated HR database with new employee information, changes in benefits and other details.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Coordinated ongoing technical training and personal development classes for staff members.
Education
Expected in 12/2022 to to
Master of Public Administration: Public Administration Strayer University - Charlotte, NC GPA:
Expected in 05/2014 to to
Master of Business Administration: Human Resources Strayer University - Charlotte, NC GPA:
Expected in 05/2010 to to
Bachelor of Business Management: Johnson & Wales University - Charlotte - Charlotte, NC GPA:
Expected in 05/2008 to to
Associate of Business Administration: Johnson & Wales University - Charlotte, NC GPA:
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