, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Resourceful, meticulous accounting professional with experience in strategic problem-solving solving, customer relationship management and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.
Skills
Profit and loss management
Month-end and year-end closings
Invoicing and billing
Event coordination
Payroll liability and deductions
Data analysis and research
Full-cycle accounting
Customer relations
Confidential document control
A/P and A/R
Account reconciliation
Accounting and bookkeeping
Vendor relationships
Multitasking
Organizational skills
Experience
01/2021 to CurrentFiscal SpecialistCity Of Raleigh North Carolina | Raleigh, NC,
Provides fiscal support to the academic departments within the school and is responsible for coordinating and assisting in a variety of procurement and fiscal responsibilities including processing disbursement vouchers, requisitions and purchase orders as well as procurement card reconciliations.
Process Request for Disbursements (RFDs) vis-à -vis UConn Foundation’s PaperSave system.
Participate as a member of a project team; support new initiatives; cooperate and adapt to changes and processes.
Participate in change management strategy through communication and collaboration with others.
Participates in cross training on core functions in work area or unit; serves as a back-up toother departments/units as required.
Assists with special projects or assignments, which requires a thorough understanding of fiscal and departmental procedures.
Contributes to development and maintenance of desk procedures and documentation for area of responsibility.
Develop process flow charts to summarize work efforts.
02/2013 to 02/2020Office Manager/Director of Social Media, Customer Service RepKeystone Human Services | Newtown, CT,
Managed accounting operations, accounting close, account reporting and reconciliations.
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
Received and verified invoices and requisitions for goods and services.
Prepared batches of invoices for data entry.
Prepared vendor checks for mailing.
Maintained listings of accounts payable.
Posted customer payments by recording cash, checks, and credit card transactions.
Updated receivables by totaling unpaid invoices.
Verified validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers.
Resolved valid or authorized deductions by entering adjusting entries.
Summarizes receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable, account verifying totals and preparing reports.
Maintained confidential information, such as pay rates, bonus targets and pay grades for 15+employees.
Managed and maintained company's health insurance and 401K.
Created the social media strategy, coordinating with the President to ensure its effectiveness and ensure the adoption of relevant social media techniques into the corporate culture and into all of the company's products and services.
Coordinated the planning of social media campaigns, ensuring customer acquisition.
Acted as the advocate of social media integration within the Company, influencing overall site and business strategies.
Monitored and commented on trends in social media trends and application, acting as company spokesperson within the Social Media industry.
Attracted potential customers by answering product and service questions; suggesting information about other products and services.
Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Contributed to team effort by accomplishing related results as needed.
08/2012 to 02/2013Administrative AssistantSmile Doctors | Dacula, GA,
Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality.
Upgrade of all office filing systems and prepared company documents and correspondence.
Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyzes and calculations in the processing of data for recurring internal reports.
Dispatched technicians daily as outlined by management, coordinated trips to ensure the multiple stops were efficient for the company.
Maintained inventory and ordered parts on a weekly basis.
Extensive knowledge of company's preventative maintenance program to advice customers on the benefits of purchasing said program.
08/2000 to 07/2012Office ManagerBolton Motors, Inc. /Connecticut Trailers, Inc | City, STATE,
Prepared accurate financial statements at end of the month and quarter.
Executed accounts receivable and payable reporting enhancements and reconciliation procedures.
Managed accounting operations, accounting close, account reporting and reconciliations.
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions for 8 different bank accounts.
Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
Maintained confidential information, such as pay rates, bonus targets and pay grades for 20+ employees.
Managed and maintained company's health insurance and 401K.
Worked in the finance office completing final customer paperwork with emphasis on up selling various third-party products.
Managed and negotiated various 3rd party vendors.
Education and Training
Expected in 01/2006Certificate in Accounting | Manchester Community College, Manchester, CTGPA:
Expected in 01/1987Diploma | Manchester High School, Manchester, CTGPA:
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School Attended
Manchester Community College
Manchester High School
Job Titles Held:
Fiscal Specialist
Office Manager/Director of Social Media, Customer Service Rep
