LiveCareer-Resume

field support specialist resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for oil and gas, pipeline, and/or refinery professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Computer skills- Excel, outlook, Word, Dropbox, Adobe,
  • Willingness to learn and expand training when needed; currently enrolled in OSHA 30 Hr.
  • Permit applications such as 811
  • Confidential document control
  • Problem resolution
  • Project planning
  • Administrative operations
  • Scheduling and calendar management
  • Inventory supplies
  • Senior leadership support
  • Assist in maintaining records for safety, such as ISN and Veriforce matrix
  • Proofreading
  • Overseeing office activities
  • Tracking documents
  • Mail management
  • Sensitive material handling
  • Procure, organize, and track materials and equipment
  • Customer relations between inspections, clients and crews.
  • Office equipment maintenance
  • Database entry
  • Multi-line phone systems
Education and Training
Silsbee High School Silsbee, TX Expected in 05/1994 High School Diploma : - GPA :
Experience
Snap-On Tools - Field Office Support Specialist
Spokane, WA, 03/2021 - Current
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Maintained inventory in supply closet to prevent shortages.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Marriott Vacations Worldwide - Field Support Specialist
Princeville, HI, 02/2020 - 03/2020
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Maintained clean and presentable front office for maximum appeal to customers and potential clients.
  • Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
  • Maintained up-to-date department organizational chart.
  • Performed complex administrative management of sensitive and confidential issues.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Mitek Industries, Inc. - Sr. Project Administrative Support Specialist
Trussville, AL, 03/2013 - 06/2019
  • Worked nationwide with many pipeline facility clients including: TransCanada, Tallgrass, Kinder Morgan, Fairway, DCP Midstream, Enterprise, Plains, etc.
  • Extensive communication and people skills involving management, clients, inspectors, and field employees
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
  • Facilitated troubleshooting, maintenance, updates, and repairs for office systems and heavy equipment onsite
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Arranged travel, hotel and transportation needs for staff.
  • Assisted with administrative tasks, including filing, answering phones, distributed mail/package deliveries, ordered and distributed needed materials for all departments
  • Managed site access and supplied key cards to employees and visitors.
  • Submitted P.O requests, prepared packages and set up courier deliveries for customers.
  • Contacted vendors via phone and email to confirm deliveries and follow up with inquiries.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company and client policies
  • Wrote email messages and memos for management and proofread all documentation to provide error-free correspondence.
  • Provided project updates to corporate and site management as well as clients and inspectors
  • Coordinated meetings with other department managers and served as main liaison between project management, clients and inspectors.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Maintained attendance records, taking note of staff vacation time, sick days and personal days.
  • Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends.
Marlow's Cabinet Shop - Administrative Assistant
City, STATE, 07/2009 - 08/2011
  • Created a customer account system
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
  • Monitored daily and weekly schedules and monthly calendar obligations.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Set up and maintained physical and electronic filing systems.
  • Assisted with administrative tasks, including filing, answering phones,
KBMT Channel 12 - Receptionist Administrative Assistant
City, STATE, 02/2004 - 07/2009
  • Managed corporate phone services for broadcast station with approximately 50 employees by routing calls quickly and accurately.
  • Communicated general company information to inquiring customers in a professional and pleasant manner to project a positive company image.
  • Paged employees over the PA system to ensure prompt connection with callers
  • Received and routed incoming mail and packages to team members
  • Delivered exceptional clerical support every day, including scheduling appointments, transcribing notes and mailing packages
  • Monitored guests, issued badges and tracked activities to maintain optimal building security and protect staff from unauthorized persons.

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Resume Overview

School Attended

  • Silsbee High School

Job Titles Held:

  • Field Office Support Specialist
  • Field Support Specialist
  • Sr. Project Administrative Support Specialist
  • Administrative Assistant
  • Receptionist Administrative Assistant

Degrees

  • High School Diploma

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