Field Support Specialist Resume Example

•Communications dispatch services, and construction surveillance services at NSA controlled areas.

• Entry/Exit Control

• Monitor and control personnel and vehicular access into and from controlled areas by ensuring positive personnel identification through the verification of identification media (e. g. badge, Common Access Card (CAC), vehicle plaques)

• Conduct Enhanced Inspections (Background Investigations) and Aperiodic Exit Inspections (AEI) of personnel entering/exiting controlled areas in accordance with the established guidelines in the post orders to ensure Prohibited/Restricted items are not introduced into or removed from the controlled areas

• Operate and ensure administrative control of Government equipment (e. g. badging terminals, Automated Key Access Machines (AKAMS), and asset tracking terminals) designed for the management of property, deliveries, packages, and Restricted/Prohibited items such as bar code readers and asset tracking equipment; and

• Conduct inspections utilizing X-Ray and walk through/hand-held metal detection.

• Issue keys to authorized personnel, conduct inventories of keys and monitor and report equipment malfunctions

• Respond to requests to open or close rooms located in the facilities of the contract within 10 minutes of notification; and respond to requests to provide emergency key access within the facilities within 10 minutes of notification

• Supervised offenders on probation, parole and mandatory release that have been conditionally released to the community by order of the courts or the Maryland Parole Commission.
• Made routine contact with offenders, both in the office and in the community, to determine whether offenders are complying with the conditions of release.
• Utilized casework techniques to develop detailed case planning and risk assessment of offenders, as well as maintain accurate and complete records of offenders' behavior and adjustment to supervision.
• Responsible for the preparation of written reports to the courts and the Maryland Parole Commission to advise of changes to an offender's status, of the need for a modification of the conditions of supervision, and an offender's failure to comply with the conditions of supervision.
• Represented the Division and present testimony at violation proceedings before the courts and the Maryland Parole Commission.