LiveCareer-Resume

eyewear specialist resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Friendly Dispensing Optician knowledgeable about glasses and contact lenses. Able to assist customers in making choices that meet vocational, lifestyle and personal needs. Offering 10 years' experience and looking for a new long-term position with a growing team. Proficient eye care professional experienced in taking facial measurements, discussing lenses and writing up accurate work orders. Capable of multitasking effectively to handle different needs of multiple clients with speed and accuracy. Excellent communication and conflict resolution skills.

Qualified 10 years bringing more than 10 years of related experience and passion for customer service. Proficient in reviewing prescriptions, promoting corrective lenses and writing out accurate work orders for optimal results. Able to build strong relationships, satisfy needs and handle high-volume workloads in fast-paced office environments.

Analytical and hardworking Lab Chemist offering 11 years of progressive experience in optical industry. Proven track record in research and development to support commercialization of cutting-edge products. Exceptional team leader with strong motivation and coaching skills.

Skills
  • Insurance approvals
  • Managing repairs
  • Conducting fittings
  • Verifying prescriptions
  • Selecting frames
  • Mail handling
  • Sanding and finishing
Education
Calexico High School Calexico, CA Expected in 06/1984 High School Diploma : - GPA :
Work History
Visionworks - Eyewear Specialist
Wichita Falls, TX, 07/2011 - 02/2015
  • Assisted customers by answering questions and fulfilling requests
  • Assisted customers with locating and choosing merchandise in any store department
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Checked prices for customers and processed items sold by scanning barcodes
  • Listened to customer needs and desires to identify and recommend optimal products
  • Answered questions about store policies and concerns to support positive customer experiences
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Issued receipts and processed refunds, credits, or exchanges
Visionworks - Third Key Sales Associate
City, STATE, 02/2015 - 09/2018
  • Educated staff on strategies for handling difficult customers and challenging situations
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Assisted customers with locating and choosing merchandise in any store department
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Assisted customers by answering questions and fulfilling requests
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Educated customers on promotions to enhance sales
  • Increased YOY sales by 50% and grew margins by effectively introducing new products within 6 months
Dr Steven Graham - Optician Assistant
City, STATE, 09/2018 - 09/2019
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and Pupillary distance and temple length
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs
  • Helped clients try on and select new frames and recommended lens options to meet specific needs
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands
  • Educated clients about how to adapt to, wear and care for eyeglasses
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat
  • Wrote up detailed work orders specifying parameters for lenses and frames
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupil distance and optical centers of eyes
  • Checked finished lenses for conformance to order specifications, quality and customer needs
  • Managed client frame selection processes and walked through lens options

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Resume Overview

School Attended

  • Calexico High School

Job Titles Held:

  • Eyewear Specialist
  • Third Key Sales Associate
  • Optician Assistant

Degrees

  • High School Diploma

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