ets specialist resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
To continue my professional growth and development in a dynamic organization that will offer me the opportunity to enhance my ongoing marketing skills and professional experiences for a rewarding and successful business career.
  • Skills and Abilities
  • Demonstrated effective analytical and problem-solving abilities
  • Demonstrated strong interpersonal, written, and oral communication skills in a complex work environment
  • Ability to work independently, effectively manage workload assignments and maintain deadlines
  • Self-motivated with a high-efficiency rate regarding attention to detail
  • Thrive in a team environment and work well with others to enhance strong leadership skills
  • Flexible work schedule and willingness to perform other work assignments as may be required for the effective operation of the organization’s goals and mission
  • Proficient with
  • MS Office (Word, Excel, PowerPoint, Outlook), Adobe Creative Suit (Photoshop, In Design, Illustrator), SAP Software, Hybris Software, Oracle Software, Access II
ETS) Specialist, 08/2019 to Current
American Red CrossBoise, ID,
  • Responsible for developing and maintaining the processes needed for accurately identifying new ETS designations for AbilityOne Procurement List products
  • Develop and maintain metrics illustrating the results of ETS compliance functions and their impacts on internal and external stakeholders including leadership and the US AbilityOne Commission
  • Helped with the development of the ETS database
  • Maintaining the ETS database including additions, deletions, and changes of ETS designations responsible for the accurate and complete management of the ETS database
  • Implement, improve, and maintain the required set of procedures to review multiple award schedule contracts and DLA FedMall sales data for ETS non-compliance
  • Respond to inquiries about ETS from federal customers, authorized distributors, associated non-profit agencies, and/or NIB personnel
  • Lead monthly compliance communications between NIB and authorized distributors, including following up and tracking notifications to ensure compliance with Commission policy 51.540 and Federal offerings that do not contain products designated as ETS to AbilityOne products
  • This has affected ETS sales through GSA Advantage from our Authorized Distributor which are down 55% from FY21 positively impacting our mission of creating jobs for people who are blind
  • Create, maintain and deliver monthly/quarterly reports identifying ETS on authorized distributor contract offerings to the Program Director, ETS, and Director, Channel Management
  • Conduct interviews with NIB personnel and prepare ISO audit reports analyzing standard operating procedures (SOPs) and detecting possible areas requiring changes/improvements in various departments within the organization
  • Conduct follow-up audits as needed
  • I am a part of the Defense Production Act (DPA) Group
  • My responsibilities are tracking/monitoring the solicitation on and reporting back to the team with updates
  • Provide oversight/SME for channel matters in Strategic Level Working Groups and/or subcommittees
  • Demonstrate value added through constructive thought leadership
  • Emergency Officer for people who are blind
Product Marketing Information Specialist, 06/2016 to 08/2019
National Industries For The BlindCity, STATE,
  • Produced and managed the creative production of marketing campaigns for new and existing products
  • Helped with the development and execution of marketing plans, strategies, and tactics
  • Maintained Oracle databases with complete and accurate product marketing information for National Industries for the Blind and SourceAmerica products for
  • Communicated with internal and external stakeholders to maintain relevant product marketing information on multiple platforms
  • Meet work deadlines required to ensure new product additions are available for the start of the new business quarter
  • Created and distributed Constant Contact e-mails on a quarterly basis
  • Assisted with the development of the AbilityOne catalog on a bi-annual basis
Marketing Data Coordinator, 07/2012 to 06/2016
Stanley Black + DeckerCity, STATE,
  • Assist with the implementation of various market strategies, generating $50.5 million in Lowe’s e-Commence sales
  • Maintained brand guidelines and positioning for power tools, home office, and outdoor equipment brands to optimize and enhance digital content
  • Performed periodic reviews and updates of the company’s and customer’s website content to ensure the brand, image and information were current
  • Supported external marketing/brand info databases for major accounts such as Lowes, Home Depot, etc
  • Worked with Marketing, Channel, Product Development, IT, and customers to guide them through the process of setting up SB+D products as well as to meet their target dates and target audience
  • Managed product information as the product facilitates through the supplier to manufacturer to wholesaler to retailer Smart Terms (SAP Software)
  • Monitored the external systems for customer change requests to enhance marketing strategies for organizational growth
  • Helped with various other projects such as re-launching the company’s websites, Black + Decker, and DeWalt
  • Created Webcollage interactive web applications that deliver rich content to increase customer engagement for all retailers
e-Commerce Sales Associate, 07/2010 to 12/2011
Stanley Black + DeckerCity, STATE,
  • Researched potential online conflicts and recommended product listing and pricing
  • Managed communications with the end user to maintain a premium e-Commerce shopping experience
  • Consistently sought out new opportunities with online pricing strategies that will increase basket size and items per transaction in the online shopping cart
  • Oversaw the daily processing and shipping of online sales
  • Reviewed and reported Distribution Center performance to shipping standards and worked with the e-Commerce management team to remove shipping bottlenecks
  • Worked with IT, customer service, and online administrators to ensure all online sales paperwork was filed correctly
Education and Training
Bachelor of Science: Business Administration, Business, Expected in 05/2011 to TOWSON UNIVERSITY - Towson, MD
Yellow Belt certified ISO certified,

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Job Titles Held:

  • ETS) Specialist
  • Product Marketing Information Specialist
  • Marketing Data Coordinator
  • e-Commerce Sales Associate


  • Bachelor of Science

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