Talented as a marketing coordinator and blogger ; Passionate about people, and building productive relationships with members of the community by discussing issues and answers to problems for a targeted group in a volunteer organization.
Many years of experience in the banking industry, promoting company products ; contributed to customer service and brand loyalty by working as assistant branch manager.
Experience in consumer behavior dealing with children and families having financial difficulties and in need of financial and government assistance. Knowledgeable and skilled in interviewing , and providing customer assistance and service to a diverse population of people of different income levels.
One of the top two members in my department to get a certificate and recognition for case accuracy and attention to detail.
Increased the volunteer organization's web traffic by 30% by improving and optimizing web content.
Work with clients of diverse backgrounds and financial situations. Able to empathize and seek to help people with various needs. Process many applications in a timely manner. Able to multi-task and set priorities , interview clients and make decisions to approve or deny in a fast paced environment. Excellent decision maker based on people skills, fairness and experience.
Credit Card Sales and Customer Service- Attention to detail, and provided excellent customer service. Sold credit card products and helped company make money.
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