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Division I.T. Support Resume Example

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DIVISION I.T. SUPPORT
Professional Summary

Well-organized Administrative professional bringing excellent multitasking abilities developed over years of experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in [Software] with expertise in database management.

Self-motivated [Job Title] bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements.

Work History
Lockheed Martin Corporation- Division I.T. Support
Schofield Barracks , HI03/2019 - Current
  • Implemented new software applications and operating system roll-outs across business enterprise, including DocuSphere and DocuMentum.
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Worked with software development team on reported errors and on newly released software and assisted in deployment of release fixes.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Set up network profiles, security permissions and file sharing systems.
  • Attended regular client meetings to report project progress and address questions.
  • Authored protocols for appropriate, cost-effective and safe handling of equipment and materials.
  • Broke down and uploaded various site plans for third party vendors website.
NewTech, LLC- Technician
City , STATE08/2018 - 01/2019
  • Use MS Office daily, Assembly of various tools.
  • String tests using Tol Tracker.
  • Worked with teams troubleshooting problems.
  • Inventory of kits used in rig applications.
  • Performed cleaning, repair and maintenance activities to keep equipment functional and safe.
  • Operated batteries, directional modules and pulsors equipment according to proper procedures.
  • Followed correct reporting procedures for safety concerns and incidents.
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Supported engineers and architects in design of facilities, infrastructure and systems through 3D modeling and drawing creation using [Software].
  • Developed corrective action plans and prevention strategies to improve product reliability.
Mikada Cabinets, LLC- Finance & Project Manager Coordinator, Intern
City , STATE05/2018 - 08/2018
  • Assisted in daily financial operations including, the development of a perpetual inventory control program,.
  • Project coordinator assisting in information management of Mikada's ongoing book of business.
  • Assisted with month-end closing processes and verified journal entries.
  • Assisted with account reviews and preparation for account reviews.
  • Developed and analyzed various budgets and performed financial statement analysis.
  • Reviewed weekly and monthly budget performance reports, ensuring all departments and agencies operated within allocated budgets and investigated excessive expenses and reporting discrepancies.
  • Monitored and analyzed financial, statistical and operational data trends.
  • Helped to plan, coordinate and oversee installation projects.
TexPoly, LLC- Machinist/business analyst
City , STATE05/2015 - 05/2017
  • Mapped current business and operational processes and recommended areas for improvement.
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Safely operated heavy machinery such as pumps, fans and gear reducers without incident.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
  • Diminished process gaps and encouraged optimal productivity by closely supervising workflow of claims analysts and mail clerks.
  • Developed and wrote with team the company catalog using.......
Skills
  • MS Office and Bisagi Modeler
  • Intermediate experience with I.T. related software's including Active Roles 7.1 Console
  • Self-motivated
  • Inventory control
  • End-user support
  • Confidential data management
  • Problem-solving skills
  • Project Management
  • Document review
  • Business administration
  • Staff Management
  • Business planning
  • Operational improvement
  • Team management
  • Process improvement
  • Active voice when communicating with others/able to explain things simply and quickly
  • Work well in team settings
  • Tolteq iSeries MWD System certification
  • Proficient multi-tasker
  • Hardware Installations
  • Device configuration
  • Operations management
  • Task Prioritization
  • Financial Management
  • Strategic Planning
  • Budgeting
  • Business Development
  • Problem resolution
  • Relationship development
Education
University of Mary Hardin-BaylorCity05/2018BBA: Finance
  • GPA: 3.24
  • Pitcher for college baseball team.
  • Dean's List Fall 2015 to Spring 2018
University of Mary Hardin-BaylorCity, State05/2020MBA: Business Administration
  • Graduated with 3.70 GPA
  • Thesis: Artificial Intelligence's Impact on Marketing Jobs
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • University of Mary Hardin-Baylor

Job Titles Held:

  • Division I.T. Support
  • Technician
  • Finance & Project Manager Coordinator, Intern
  • Machinist/business analyst

Degrees

  • BBA : Finance
    MBA : Business Administration

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