Accomplished business development executivefocused on identifying and assessing strategic initiatives to determine market viability and financial return. Demonstrated track recordof defining new business opportunities, leading innovative and customer focused solutions, and delivering results. A skilled leader capable ofbuilding high performance teams,driving collaboration and alignment across organizations.
Director Mergers and Acquisition Integration, 07/2015
to Current Lowe\'s Companies, Inc. – Mooresville,
Establish Lowe's Integration Practice, lead team of Merger & Acquisition Integration Managers to perform integration, resource and action planning in a matrix environment to achieve value realization and identify synergies across deals and business units.
As Lowe's looks to inorganic growth through acquisitions, such as US based Orchard Hardware Supply ($200 Million) and Canada based Rona ($2.3 Billion), work with business unit Presidents to identify and drive synergy values and operational excellence opportunities.
Director of Operations - Smart Home Automation, 06/2014
to 08/2015 Lowe\'s Companies, Inc. – Mooresville,
Strategic development and analysis of the Iris Home Automation business model, offering, positioning, as well as, implications to Lowe's overall Smart Home strategy while developing and defining transition strategy from V1 to V2 product. Resulted in anew face for the Iris brand reflected in packaging, branding, advertising and website.
Identified leverage points and integration opportunities with Lowe's retail operations through focus on training to drive incremental sales leading to an increase of stores selling at least one kit per week from 30% to 54% and total users increasing from 36,000 to more than 63,000 in one year.
Director - Business Development - Services Marketplace, 08/2012
to 06/2014 Lowe\'s Companies, Inc. – Mooresville,
Strategic development and analysis of Services Marketplace business model, as well as, implications to Lowe\'s Services strategy. Understand leverage and potential integration with Lowe\'s assets through collaboration across functions of Marketing, Store Operations, IT and Merchandising as a means to connect with consumers and drive additional product sales.
Resulted in an 18.4% equity stake in Porch.com and launch of the business model nationally to more than 1,700 stores in less than one year.
Vice President - Services Platform Omnichannel, 07/2008
to 08/2012 Lowe\'s Companies, Inc. – Mooresville,
Business Executive responsible
for one of the largest strategic corporate initiatives in Lowe\'s history to
transform company to
omni-channel retailer focused on business processes and systems, accountable to
CEO and staff.
Investment of more than $700 million working across 20 vendor partners, more than 4 million
hours of development work with a labor force flexing upwards of 800
people. Implementation of Enterprise CRM, Order Management and Fulfillment, Document Management and End-to-End Project Management Systems and Processes.
Phase 1 - "Buy Anywhere Fulfill Anywhere" resulted in ability to parcel ship from 33 retail stores, internet fulfillment center and 14 distribution centers in the Lowe\'s network resulting in over $13 million in incremental revenue in 5 month timeframe and over 600,000 parcel shipments. Enabled customers in over 90% of the country to receive parcel orders within
24 hours contributing to 2012 second quarter sales growth on Lowes.com of
Director - Business Development - In-Home Selling, 03/2007
to 07/2008 Lowe\'s Companies, Inc. – Mooresville,
Spearheaded expansion and development initiatives of Lowe\'s In-Home Selling model strategic effort in Philadelphia and Dallas which led to eventual national roll-out through collaboration across functions including Store Operations, Marketing, Merchandising, Supply Chain, Finance and IT.
Successfully launched model as a standalone operations center encompassing tendering, project management, centralized receiving and delivery. Negotiated and led effort with 3rd party to define, implement and execute off-store receiving and delivery. Implemented processes to ensure off-store model could function outside store, while establishing process measures to maintain consistency and to gain insights for future business models.
Manager - International Market Entry, 10/2005
to 03/2007 Lowe\'s Companies, Inc. – Mooresville,
Drove strategic operating decisions across all levels and functions of organization for Lowe\'s Canada market entry to develop operating models and processes to ensure leveragability of Lowe\'s core retail operations principles leading to successful store openings.
Manager - Retail Channel Marketing, 03/2003
to 10/2005 General Electric - Sealants & Adhesives Division – Huntersville,
Directed andexecuted retail channel marketing and promotional strategy to drive consumer sales for this $300MM division to The Home Depot, Lowe\'s, Wal-Mart, Kmart, and Target achieving 16% growth in 2004.
Worked with global siliconesdivision to drive optimal benefits for the business and to develop Latin American consumer product strategy, conduct market analysis, and cost benefit models.
Strategy Consultant, 03/2000
to 03/2003 Dove Consulting – Boston,
Researched, analyzed, and developed availability strategies to be implemented nationally and internationally by Fortune 500 consumer package goods corporations primarily in the retail segment.
Identified market entry, market presence/penetration, distribution systems, and organizational strategies to grow market share through primary and secondary research, statistical analysis and financial modeling to establish baseline analysis and project financial implications.
Territory Manager, 08/1996
to 08/1998 CCC Information Services, Inc – Chicago,
Managed a $4.5 million territory, consisting of South Florida and Puerto Rico, providing technology, training, technical support and account management to the insurance industry to streamline the claims process.
Launched the business in Puerto Rico from startup to annual revenue reaching $500,000 in slightly over a year and represented the company to the regulatory agencies and insurance commission in Puerto Rico.
Small Business Volunteer, 02/1994
to 05/1996 United States Peace Corps – El Salvador,
Supported a non-governmental Salvadoran agency in the community-banking program: a solidarity group concept, which enables micro-entrepreneurs to receive loans to build and grow their businesses.
Created secondary projects within the community to promote literacy and connected the universities to the local high schools to promote continued education.
MBA: International Business,
1999 Middlebury Institute of International Studies - Monterrey,
Bachelor of Science: Finance,
1993 Florida State University - Tallahassee,
Bachelor of Science: Management,
1993 Florida State University - Tallahassee,
Proficient in Spanish; 2012 Speaker at NRF Big Ideas Breakout Session "Making Retail Smarter with Smarter Commerce; 2010-2014 Board Member Safe Alliance; 2011 Catalyst Project Steering Committee Member - Foundation for the Carolinas; 2009 Lowe's Heroes Captain (Winning Project); Six Sigma Green Belt Trained; 1998-1999 Graduate Assistant,
Monterey Institute of International Studies - Editorial assistance on "Strategic and
Organizational Responses of Mexican Managers", Trevino and Kerr, Latin American Business Review; 1996 Atlanta Committee for the Olympic Games - Food & Beverage Coordinator Omni