Director Employee Solutions And Learning Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

More than 20 years as a knowledgeable and effective HR Professional working with individuals, groups, and companies, with particular emphasis on system implementations and integrations of HR functions such as HCM, learning, talent, performance, and social media. Have deployed Workday HCM three times. Creating the best interface and end user experience is a passion of mine.




System implementations/ integrations

Process Improvement and optimization

Strategic Thinking

Cross organizational collaboration

Talent / Performance Management

Learning Management

Education, Training, and Development


Cross Functional Team Leadership

User Experience advocate

Instructional Design

Budget control

Contract negotiation

Concept development

Director, HR Systems and Solutions, 01/2022 to Current
Argo Group International Holdings Ltd. New York, NY,
  • Own and manage the Workday platform at Leidos focusing on automation, optimization, and process improvement.
  • Optimized the organizational structure of the Workday team aligned better to business partners. Also, taking into consideration the Workday products we are adding to our Workday contract.
  • Emphasis on cross-training and back ups for all Workday analyst
  • Incorporating a global operational and support model due to multiple M&A activities.
  • Harmonizing and streamlining regional Workday processes from multiple M&A activities.
Director, Employee Solutions and Learning , 04/2019 to 01/2022
Motion Recruitment Kennett Square, PA,
  • Leading current deployment of Talent Marketplace, People Analytics, Career Hub, and Prism
  • Led internal deployment of Workday Learning saving 250,000 in implementation costs
  • Workday lead supporting Covid-19 cross functional team with total rewards changes, furlough reporting, vaccine tracking, return to work tracking, and State of Ohio compliance Covid-19 reporting
  • Supported Workday Supply Chain deployment by configuring business processes, security, and reporting only the second hospital to deploy Supply Chain at that time
  • Led Leadership Development initiative by creating curriculum, providing internal and external developed options, and reporting progress for senior leadership
  • Developed staff organization development by providing consistent onboarding, orientation, training, and leadership development
  • Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies
Manager, Employee Solutions, 09/2017 to 04/2019
Nestle International Jefferson, WI,
  • Led Workday HCM deployment after implementer did not hit the mark by saving Dayton Children's two months of implementation costs minimally saving two million dollars with an on-time go live
  • Initiated and led both the Workday Governance and Operations teams to a point of transition to IT after 18 months
  • Restructured Workday team for optimal support
  • Create a plan for testing and uptakes for Workday maintenance updates weekly, monthly, quarterly, and biannually
  • Moved almost all HR process from paper to Workday employee or manager self service including performance reviews, expense reports, and job changes
  • Led cross functional Workday team to identify standard reports and custom reports that needed to support new process and
  • Optimized multiple Workday functions deployed the old system way to enhanced current Workday capabilities
Business Relationship Manager, 03/2013 to 09/2017
Mississippi State University (Ms) Starkville, MS,
  • Designed and configured Workday for the employee performance evaluation process removing ratings and downstream HR impacts
  • Collaborate with business partners on requirements, strategy, initiatives, programs, vision, and successfully deploying
  • Managed team of two that configures Workday Talent, also I personally configure Workday security and operational reporting
  • Led team of five on post separation activities designing and deploying operational, support, and business process models aligning to new Talent organization
  • Led and managed separation team of six through the HP / HPI Workday Talent split (55,000 people)
  • Led team of eight through the Workday Talent implementation from legacy systems (worlds largest at the time 350,000 employees)
Solution Architect, 03/2011 to 03/2013
Hewlett Packard City, STATE,
  • Documented HR business processes using APQC
  • Documented all HR systems for capabilities, operational cost, and resource management for system architectural analysis (prep for Workday)
  • Created strategic 1, 3, and 5 year HR business plan and architecture
  • Managed disaster recovery for organization (HR Systems)
LMS Content Manager, 08/2001 to 03/2011
Hewlett Packard City, STATE,
  • Managed multiple Saba implementation leading content management
  • Led HP / EDS content and LMS integration (50,000 employees)
  • Managed day to day content  management including SCORM and AICC integrations
  • Managed social media module of Saba


Training Specialist, 06/1994 to 09/2001
Compaq Computer Corporation City, STATE,
  • Participated in clean room for Compaq/HP merger training activities
  • Participated as lead on several LMS RFP projects for Compaq and HP supporting maintaining budgets and resources
  • Developed ILT, CBT, WBT, videos , and websites for training
  • Managed outsourcing of training courses including RFP, contractors, budgets, and resources
  • Led the cross functional team that defined training standards, templates, best practices, and reducing costs of content development
Teacher, 08/1993 to 05/1994
Texas City ISD City, STATE,

TEA3M Internship at Blocker Middle School, Texas City ISD

  • Completed year long student teaching pilot program
  • Trained teachers and staff in PC Hardware and Software
  • Implemented PC technology into teacher's curriculum
Military Service, 08/1987 to 10/1991
United States Coast Guard City, STATE,
  • Responsible for budget as per supervisors request
  • Supervised numerous projects and contractor relationships
  • Responsible for supervising and schedules of  up to eight people
Education and Training
Master of Science: Instructional Technology (Education)*, Expected in
UHCL - Clear Lake, TX

* finished school curriculum

Bachelor of Science: Certification in Secondary Education, Expected in
UHCL - Clear Lake, TX
Bachelor of Arts: Geography, Expected in
Kent State University - Kent, OH

Will provide references upon request

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Resume Strength

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Resume Overview

School Attended
  • UHCL
  • UHCL
  • Kent State University
Job Titles Held:
  • Director, HR Systems and Solutions
  • Director, Employee Solutions and Learning
  • Manager, Employee Solutions
  • Business Relationship Manager
  • Solution Architect
  • LMS Content Manager
  • Training Specialist
  • Teacher
  • Military Service
  • Master of Science
  • Bachelor of Science
  • Bachelor of Arts

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