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direct support professional resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Competent Direct Support Professional with demonstrated success in caring for patients and accurately documenting progress. Practiced in common medical procedures, recreational planning and patient and staff safety. Organized and respectful of patient needs. Reliable Caregiver enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Committed Patient Care Technician offers over 4 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping with passion for helping others. Attentive Caregiver passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Skills
  • First Aid and Safety
  • State Regulations Knowledge
  • Rehabilitation
  • Patient Care
  • Medication Administration
  • Cleaning
  • Emotional Support
  • Developmental Disabilities
  • Progress documentation
  • Direct Patient Care
  • Chauffeuring
  • Errands
  • Medical chart documentation
Work History
04/2021 to Current Direct Support Professional Upstate Cerebral Palsy | Ilion, NY,
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Assisted disabled clients to support independence and well-being.
  • Recorded status and duties completed in logbooks for management.
  • Assisted with daily living activities, running errands and household chores.
  • Completed regular check-ins and progress report for each client.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
08/2016 to 02/2021 Patient Care Technician Medstar Health | Charlottes Hall, MD,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Helped patients complete activities of daily living.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
11/2013 to 10/2016 Caregiver Corvallis - Helping Hands Home Care | Richmond, IN,
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
10/2006 to 10/2010 Customer Service Representative Matthews International | City, State,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recommended products to customers, thoroughly explaining details.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Expected in to to GED | Arcadia High School, Rochester, NY GPA:

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Resume Overview

School Attended

  • Arcadia High School

Job Titles Held:

  • Direct Support Professional
  • Patient Care Technician
  • Caregiver
  • Customer Service Representative

Degrees

  • GED

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