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direct care worker resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Meticulous Warehouse Worker with strong focus on quality and performance. Comfortable working in cold storage and extreme warehouse environments. Knowledgeable about commonly-used practices and procedures within warehouse industry. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.

Skills
  • Behavior Redirection
  • Quality Program Protocols
  • Community Activities
  • Case Management Experience
  • Attentive to People
  • Time Management
  • Critical Thinking
  • Progress Tracking
  • Decision Making
  • Problem Identification
Education and Training
Natchitoches Central High School Natchitoches, LA Expected in 05/2021 ā€“ ā€“ High School Diploma : - GPA :
Experience
Merakey - Direct Care Worker
Colmar, PA, 11/2021 - Current
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Laundered clothing and bedding to prevent infection.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
  • Cultivated relationships with residents to support happiness and emotional well-being.
Macy's - Smoothie Maker
Fresno, CA, 07/2021 - Current
  • Cleaned blenders, mopped and swept floors and stocked coolers.
  • Chopped fruit, washed greens and prepared seeds, nut milk and superfood boosters for easy access and minimal customer wait times.
  • Designed new smoothie recipes and served to customers, remaining open to feedback and adapting when applicable.
  • Followed established protocols and made smoothies according to company recipes.
  • Maintained front-of-house and pick-up window cleanliness to minimize foodborne illnesses.
  • Maintained open lines of communication with supervisors and coworkers for smooth store operations.
  • Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
  • Created new shakes and smoothies using fresh, available produce to reach wide range of customer preferences.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Scrubbed and polished counters to remove debris and food.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Brewed and served coffee and tea with preferred add-ins.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Tailored orders to address customer allergies and gluten concerns.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
Tammy - Warehouse Worker
City, STATE, 05/2022 - 10/2022
  • Collaborated with various departments to improve communication and deliver individualized customer solutions.
  • Addressed inquiries from clients and department team members.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Recognized defective material and reported issues to management.
  • Staged and sorted multiple types of products for loading.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Coordinated receipt of stock deliveries, inspected incoming equipment to spot damaged or incomplete shipments and promptly and definitively resolved issues identified.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.

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Resume Overview

School Attended

  • Natchitoches Central High School

Job Titles Held:

  • Direct Care Worker
  • Smoothie Maker
  • Warehouse Worker

Degrees

  • High School Diploma

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