direct care specialist resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.

  • Time management skills
  • Dependable and reliable
  • Courteous and polite demeanor
  • Customer service
  • Microsoft Office
  • Training & Development
  • Managing records
  • Improving well-being
  • Conflict resolution
  • Problem resolution
  • Decision-making
  • Recordkeeping and bookkeeping
  • Multi-line telephone skills
  • PC proficient
12/2021 to Current Direct Care Specialist State Of Oklahoma | {"@Context":"Http://Schema.Org", "@Type":"Jobposting",
  • Engaged clients in age-appropriate activities and playing games.
  • Assisted clients with personal hygiene, bathing, grooming and dressing.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Recorded client status progress and challenges in logbooks and reports.
  • Assisted patients with bladder and bowel needs by helping to restroom, cleaning any accidents made and re-clothing.
  • Assisted patients with daily task, closely monitoring conditions and safety.
12/2016 to 11/2021 Personal Care Aide Wesley Enhanced Living | Ambler, PA,
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Worked with supervisory medical staff to review cases and improve care.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Monitored clients' progress to report necessary changes.
  • Laundered clothing and bedding and changed linens 3 times per week to prevent spread of infection.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Administered all necessary medications as directed by care plan.
01/2020 to 11/2020 Care Case Manager Terros, Inc. | Globe, AZ,
  • Documented services and collected required data for evaluation.
  • Earned reputation for good attendance and hard work.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Reported to volunteer coordinator regarding questions, concerns and patient conditions.
  • Provided relief and emotional support for patients.
  • Performed light housekeeping tasks in patient rooms.
  • Provided basic care to over 11 patients per shift, assisting with bathing, changing linens and preparing meals.
06/2014 to 12/2016 Delivery Driver Myr Group | Windham, NH,
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Went all days while employed operating motor vehicles without accident.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Completed order forms and collected payments to keep customer accounts current.
  • Collected and tracked customer payments to meet financial demands.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Maintained neat and professional appearance during every shift to promote positive company presence.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Education and Training
Expected in 06/2007 to to High School Diploma | Matoaca High School, Chesterfield, VA GPA:
Expected in 06/2007 to to | Veterinary Medicine (Pre-Veterinarian) Chesterfield Career & Technical Center, Chesterfield, VA, GPA:
Expected in 05/2014 to to Diploma | Veterinary Assistant Ashworth College, Norcross, GA GPA:
Expected in to to Associate of Science | Veterinary Technician Penn Foster College, Scottsdale, AZ GPA:

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Resume Overview

School Attended

  • Matoaca High School
  • Chesterfield Career & Technical Center
  • Ashworth College
  • Penn Foster College

Job Titles Held:

  • Direct Care Specialist
  • Personal Care Aide
  • Care Case Manager
  • Delivery Driver


  • High School Diploma
  • Some College (No Degree)
  • Diploma
  • Associate of Science

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