Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced Personal Assistant effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Proficient in event planning and household administration.

  • Crisis Management
  • Client safety and first aid
  • Compassionate client care
  • Care plan management
  • Nutrition
  • Healthcare
  • Client documentation
  • Behavior redirection
  • Community activities
  • Quality program protocols
  • Health Services
  • Case management experience
  • Knowledge of state regulations
  • Client satisfaction
  • Proper phone etiquette
  • Medication administration
  • Sage 50 US proficiency
  • Housekeeping
  • AR/AP
  • Business correspondence
  • Database management
  • Cash management experience
  • Spreadsheet management
  • Coordination skills
  • Administrative support specialist
  • AS/400
  • Meal preparation
  • Active listening
10/2020 to Current Direct Care Provider Tri County Services | Huntsville, TX,
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Administered necessary medications as directed by care plan.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Transported clients to doctor's appointments and other related errands.
  • Documented clients progress in charts and logbooks.
  • Documented current patient information to update supervising Direct Care Provider, including vital signs, behaviors and eating habits.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Reported concerns to supervisory Direct Care Provider to maintain optimal care for all client needs.
  • Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
11/2019 to 10/2020 Warehouse Picker Anheuser-Busch Inbev | San Jose, CA,
  • Reported any damaged products or safety hazards to immediate supervisor.
  • Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.
  • Picked products by matching numbers and product descriptions using voice audio headset.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Pulled merchandise to fulfill orders to specification.
  • Conducted inventory transactions using scanner gun.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Used RF scanner to pick items from bins and complete orders.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Palletized merchandise for easy movement to sales floor locations.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
05/2018 to 06/2019 Package Sorter Ups | Cedar Hill, TX,
  • Assisted in loading delivery trucks with prepared packages.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Ordered and replaced warehouse supplies stock and hand tools.
  • Palletized boxes to streamline movement and shipment.
  • Transported more than 50-100 material pallets depending on merchandise that was either coming in and going out, between storage and production areas each day.
  • Culled knowledge of OSHA safety standards to communicate potential hazards and issues to Floor Supervisor.
  • Created regular reports on packaging activities and posted in ERP system.
  • Counted inventory stock periodically, reporting totals to Floor Supervisor for auditing.
  • Assisted my assembly line workers with our daily routine in sorting, shipping and receiving, packaging, and productivity, duties to maintain organizational efficiency.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Coordinated shipments of local, regional, national and global nature.
  • Loaded completed orders on pallets according to delivery numbers.
  • Protected company inventory by maintaining and organizing storage areas.
  • Used hand tools and loading equipment, including pallet jacks and two-wheelers.
  • Reported to Floor Manager, providing updates on anticipated task completion times to maintain timeline accountability.
  • Disposed of debris and hazardous materials properly to avoid contamination.
Education and Training
Expected in 05/2000 High School Diploma | Hearne High School, Hearne, TX GPA:
Expected in 03/2011 Associate of Applied Business | Business Interactive Learning Systems, Houston, TX GPA:
Expected in 12/2012 Associate of Arts | Medical Billing And Coding Fortis College, Houston, TX GPA:
Expected in 10/2021 Associate of Arts | Accounting And Business Management University Of Phoenix, Tempe, AZ GPA:
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the Month for outstanding performance and team contributions.
  • Led team to achieve proficiency in productivity, reliability, and dedication, in earning recognition from upper management and financial reward.
Activities and Honors
  • Business Management Partner, Phases Hair Barber and Salon (2009-present)
  • Medical Billing and Coding Specialist, Fortis College (2012-Present)
  • Granted Promotion, Amazon Warehouse (2018-2020)
  • Direct Care Aide (DCA) (2016-present)
  • Business Management and Administration (2010-present)
  • Certified Medical Biller and Coder (2012-present)

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School Attended

  • Hearne High School
  • Interactive Learning Systems
  • Fortis College
  • University Of Phoenix

Job Titles Held:

  • Direct Care Provider
  • Warehouse Picker
  • Package Sorter


  • High School Diploma
  • Associate of Applied Business
  • Associate of Arts
  • Associate of Arts

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