Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Core Qualifications
  • Social skills
  • Care plan management
  • Community activities
  • Microsoft
  • Business writing
  • Recordkeeping and bookkeeping
  • Back-office operations
  • Travel administration
  • Timeline Planning and Management
  • Legal administrative support
  • Staff training and development
  • Appointment scheduling
  • Human Resources Management (HRM)
06/2021 to 04/2022 Direct Care, Reunification, and Med DC Central Lakes College | Saint Louis, MO,
  • Provide care and services to unaccompanied minors, ages 13-17
  • Maintain line-of-sight supervision of assigned children
  • Direct care and monitoring of Unaccompanied Children (UC)
  • Support with the delivery of educational services based on age appropriateness
  • Engage in recreational and leisure activities with Unaccompanied Children (UC)
  • Collaborate with other providers on behavioral management policies and protocols
  • Incorporate access to services related to culture, language, and religious observations
  • Ensure a physical safety of Unaccompanied Children (UC)
  • Provide same gender supervision for any area where unaccompanied children regularly undress, including restrooms and showers in accordance with Office of Refugee
  • Documented and submitted updates to case records.
  • Interviewed children and family members to perform intake assessments and identify risks.
  • Cleaned, groomed or draped patients to prepare for surgery, treatment or examination
  • Applied clean dressings, stockings or support bandages under direction of nurse or physician
03/2020 to 09/2020 Case Aide Corning | Winston Salem, NC,
  • Maintained complete and accurate records of applications, forms and referrals.
  • Assisted individuals with completing social service application forms and gathering factual information.
  • Collaborated with social workers to support patients.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs
  • Created plans and communicated deadlines to complete projects on time.
  • Improved operations through consistent hard work and dedication.
  • Developed and maintained courteous and effective working relationships.
06/2018 to 02/2020 Administrative Assistant Corning | Keller, TX,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Executed record filing system to improve document organization and management
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity
  • Managed relational database to store information for reference, reporting and analysis
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred
  • Set up conference rooms, technology and materials to facilitate meetings
  • Interacted with vendors to purchase and set up equipment and services
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
09/2016 to 05/2019 Administrative Assistant Quincy Furniture | City, STATE,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Booked flights and reserved hotel rooms to plan and coordinate staff travel.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Restocked supplies and submitted purchase orders to maintain stock levels
Work History
09/2022 to Current Intake Worker Endeavors Staffing | San Antonio, TX,
  • Coordinated referrals and direct support for clients.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked with customers to understand needs and provide excellent service.

Used Microsoft Word and other software tools to create documents and other communications.

02/2022 to 04/2022 Family Reunification Worker Krucial Staffing | San Antonio, TX,
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Traveling with the children, taking them with their sponsors.
  • Resolved problems, improved operations and provided exceptional service.
06/2021 to 04/2022 Youth Care and Support Worker Krucial Staffing | Carrizo Springs, TX,
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
02/2020 to 03/2021 Coordinator San Cirilo Church | Houston, TX,
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
03/2018 to 02/2020 Administrative Assistant TaxFree Shopping | Houston, TX,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Expected in 09/2021 BBA | Business Administration/HR Management American InterContinental University, Houston, TX, GPA:
  • 2.56 GPA
  • Completed coursework in BLS
  • Business administration/Hr management
  • Recognized as Employee of the 273 days for outstanding performance and team contributions.
  • Started as Direct care, promoted to medical DC, then End to Reunification
  • Certificate of completion in Basic Life Support -BLS
  • Fema IS-100
  • Fema IS-200
  • Fema IS-700
  • Fema IS-800
Native/ Bilingual
Full Professional
Full Professional

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • American InterContinental University

Job Titles Held:

  • Direct Care, Reunification, and Med DC
  • Case Aide
  • Administrative Assistant
  • Administrative Assistant


  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: