Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Core Qualifications
  • Social skills
  • Care plan management
  • Community activities
  • Microsoft
  • Business writing
  • Recordkeeping and bookkeeping
  • Back-office operations
  • Travel administration
  • Timeline Planning and Management
  • Legal administrative support
  • Staff training and development
  • Appointment scheduling
  • Human Resources Management (HRM)
Experience
06/2021 to 04/2022 Direct Care, Reunification, and Med DC Central Lakes College | Saint Louis, MO,
  • Provide care and services to unaccompanied minors, ages 13-17
  • Maintain line-of-sight supervision of assigned children
  • Direct care and monitoring of Unaccompanied Children (UC)
  • Support with the delivery of educational services based on age appropriateness
  • Engage in recreational and leisure activities with Unaccompanied Children (UC)
  • Collaborate with other providers on behavioral management policies and protocols
  • Incorporate access to services related to culture, language, and religious observations
  • Ensure a physical safety of Unaccompanied Children (UC)
  • Provide same gender supervision for any area where unaccompanied children regularly undress, including restrooms and showers in accordance with Office of Refugee
  • Documented and submitted updates to case records.
  • Interviewed children and family members to perform intake assessments and identify risks.
  • Cleaned, groomed or draped patients to prepare for surgery, treatment or examination
  • Applied clean dressings, stockings or support bandages under direction of nurse or physician
03/2020 to 09/2020 Case Aide Corning | Winston Salem, NC,
  • Maintained complete and accurate records of applications, forms and referrals.
  • Assisted individuals with completing social service application forms and gathering factual information.
  • Collaborated with social workers to support patients.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs
  • Created plans and communicated deadlines to complete projects on time.
  • Improved operations through consistent hard work and dedication.
  • Developed and maintained courteous and effective working relationships.
06/2018 to 02/2020 Administrative Assistant Corning | Keller, TX,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Executed record filing system to improve document organization and management
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity
  • Managed relational database to store information for reference, reporting and analysis
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred
  • Set up conference rooms, technology and materials to facilitate meetings
  • Interacted with vendors to purchase and set up equipment and services
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
09/2016 to 05/2019 Administrative Assistant Quincy Furniture | City, STATE,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Booked flights and reserved hotel rooms to plan and coordinate staff travel.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Restocked supplies and submitted purchase orders to maintain stock levels
Work History
09/2022 to Current Intake Worker Endeavors Staffing | San Antonio, TX,
  • Coordinated referrals and direct support for clients.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked with customers to understand needs and provide excellent service.

Used Microsoft Word and other software tools to create documents and other communications.

02/2022 to 04/2022 Family Reunification Worker Krucial Staffing | San Antonio, TX,
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Traveling with the children, taking them with their sponsors.
  • Resolved problems, improved operations and provided exceptional service.
06/2021 to 04/2022 Youth Care and Support Worker Krucial Staffing | Carrizo Springs, TX,
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
02/2020 to 03/2021 Coordinator San Cirilo Church | Houston, TX,
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
03/2018 to 02/2020 Administrative Assistant TaxFree Shopping | Houston, TX,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Education
Expected in 09/2021 BBA | Business Administration/HR Management American InterContinental University, Houston, TX, GPA:
  • 2.56 GPA
  • Completed coursework in BLS
  • Business administration/Hr management
Accomplishments
  • Recognized as Employee of the 273 days for outstanding performance and team contributions.
  • Started as Direct care, promoted to medical DC, then End to Reunification
Certifications
  • Certificate of completion in Basic Life Support -BLS
  • Fema IS-100
  • Fema IS-200
  • Fema IS-700
  • Fema IS-800
Languages
Spanish:
Native/ Bilingual
Negotiated:
English:
Full Professional
Negotiated:
French:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • American InterContinental University

Job Titles Held:

  • Direct Care, Reunification, and Med DC
  • Case Aide
  • Administrative Assistant
  • Administrative Assistant

Degrees

  • BBA

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