Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Core Qualifications
Social skills
Care plan management
Community activities
Microsoft
Business writing
Recordkeeping and bookkeeping
Back-office operations
Travel administration
Timeline Planning and Management
Legal administrative support
Staff training and development
Appointment scheduling
Human Resources Management (HRM)
Experience
06/2021 to 04/2022Direct Care, Reunification, and Med DCCentral Lakes College | Saint Louis, MO,
Provide care and services to unaccompanied minors, ages 13-17
Maintain line-of-sight supervision of assigned children
Direct care and monitoring of Unaccompanied Children (UC)
Support with the delivery of educational services based on age appropriateness
Engage in recreational and leisure activities with Unaccompanied Children (UC)
Collaborate with other providers on behavioral management policies and protocols
Incorporate access to services related to culture, language, and religious observations
Ensure a physical safety of Unaccompanied Children (UC)
Provide same gender supervision for any area where unaccompanied children regularly undress, including restrooms and showers in accordance with Office of Refugee
Documented and submitted updates to case records.
Interviewed children and family members to perform intake assessments and identify risks.
Cleaned, groomed or draped patients to prepare for surgery, treatment or examination
Applied clean dressings, stockings or support bandages under direction of nurse or physician
03/2020 to 09/2020Case AideCorning | Winston Salem, NC,
Maintained complete and accurate records of applications, forms and referrals.
Assisted individuals with completing social service application forms and gathering factual information.
Collaborated with social workers to support patients.
Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs
Created plans and communicated deadlines to complete projects on time.
Improved operations through consistent hard work and dedication.
Developed and maintained courteous and effective working relationships.
06/2018 to 02/2020Administrative AssistantCorning | Keller, TX,
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Restocked supplies and submitted purchase orders to maintain stock levels
Executed record filing system to improve document organization and management
Monitored office calendars to plan meetings, activities and travel to maximize productivity
Managed relational database to store information for reference, reporting and analysis
Created detailed expense reports to facilitate reimbursement for business expenses incurred
Set up conference rooms, technology and materials to facilitate meetings
Interacted with vendors to purchase and set up equipment and services
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime
Updated spreadsheets and databases to track, analyze and report on performance and sales data
Generated reports and typed letters in Word and prepared PowerPoint presentations
09/2016 to 05/2019Administrative AssistantQuincy Furniture | City, STATE,
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
Delivered exceptional customer service through direct communication with clients and team members.
Inventoried and ordered supplies to maintain consistent access to required items.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Booked flights and reserved hotel rooms to plan and coordinate staff travel.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Executed record filing system to improve document organization and management
Restocked supplies and submitted purchase orders to maintain stock levels
Work History
09/2022 to CurrentIntake WorkerEndeavors Staffing | San Antonio, TX,
Coordinated referrals and direct support for clients.
Worked with clients to improve life choices and maximize benefits of programs.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked with customers to understand needs and provide excellent service.
Used Microsoft Word and other software tools to create documents and other communications.
02/2022 to 04/2022Family Reunification WorkerKrucial Staffing | San Antonio, TX,
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Traveling with the children, taking them with their sponsors.
Resolved problems, improved operations and provided exceptional service.
06/2021 to 04/2022Youth Care and Support WorkerKrucial Staffing | Carrizo Springs, TX,
Encouraged youth clients to develop own activities and leadership skills through group discussions.
Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
Applied clinical and behavioral knowledge to maintain safety during crisis moments.
Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
02/2020 to 03/2021CoordinatorSan Cirilo Church | Houston, TX,
Managed filing systems for electronic and hard copy documents to keep organized records.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Collected and analyzed business data from various departments to prepare reports and presentations for management.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
03/2018 to 02/2020Administrative AssistantTaxFree Shopping | Houston, TX,
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and submitted purchase orders to maintain stock levels.
Executed record filing system to improve document organization and management.
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Education
Expected in 09/2021BBA | Business Administration/HR ManagementAmerican InterContinental University, Houston, TX, GPA:
2.56 GPA
Completed coursework in BLS
Business administration/Hr management
Accomplishments
Recognized as Employee of the 273 days for outstanding performance and team contributions.
Started as Direct care, promoted to medical DC, then End to Reunification
Certifications
Certificate of completion in Basic Life Support -BLS
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
