Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Seasoned Specialist offering 2 years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of QA terms, tools and methodologies. Committed to improving overall business processes. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • System installations
  • Maintenance and repair
  • Experience in leadership
  • Working collaboratively
  • People skills
  • Team management
05/2016 to 04/2017 Dipline Specialist Aldevron | Fargo, ND,
  • Prepared machines to begin production cycles and properly adjusted settings.
  • Performed calibration on machines when needed.
  • Worked with chemicals and raw materials such as Silicon.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Managed and supervised daily activities of 1 team members to verify fulfillment of customer orders and adherence to general warehouse operations.
05/2013 to 05/2016 Dipline Operator Sealed Air Corporation | Detroit, MI,
  • Prepared machines to begin production cycles and properly adjusted settings.
  • Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
  • Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
09/2008 to 05/2013 Dipline Operator Rochester Medical Corporation | City, STATE,
  • Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
02/2003 to 09/2008 Packaging Supervisor Rochester Medical Corporation | City, STATE,
  • Labeled packages and recorded items packed in preparation for shipping.
  • Processed finished product by moving through packaging machines.
  • Maintained performance, quality and safety standards team-wide.
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management.
  • Documented deviations and led investigations to determine causes and make positive improvements for future activities.
  • Managed team schedules and job assignments with strong focus on controlling labor costs through efficiency and proper coverage of peak periods.
  • Monitored performance for adherence to procedures, safety rules and quality standards.
  • Oversaw manual and automated packaging activities.
  • Conducted troubleshooting to determine root cause and resolve packaging problems.
  • Coached packaging employees to improve performance and resolve inconsistency issues.
11/1997 to 02/2003 Extrusion Operator Rochester Medical Corporation | City, STATE,
  • Kept watchful eye on mechanical settings and output and made proactive adjustments to maintain optimal levels.
  • Set dials and controls on machine to create products of correct size, shape and thickness.
  • Set controls and ran Silicone extrusion machinery in environment and provided adjustments whenever necessary.
  • Documented production data on consistent basis to assist with improvement and recordkeeping efforts.
  • Managed, adjusted and provided regular maintenance of manufacturing equipment to boost operational efficiency.
  • Used standard operating procedures to deliver chemicals and silicone of desired consistency.
  • Weighed and mixed pelletized thermoplastic materials and coloring pigments accurately to achieve desired outcome.
01/2017 to 2019 Dipline Specialist BD | City, STATE,
  • Used multiple resources and tools for evaluating and presenting solutions.
  • Recorded and reported job-related activities to find discrepancies.
  • Adhered to guidelines and enabled compatibility through analysis and troubleshooting.
  • Provided advanced support for projects with strong documentation, reporting and customer service skills.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Defined appropriate metrics and measurements to drive results.
  • Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed.
Education and Training
Expected in 09/2009 BBA | Operations Management American InterContinental University, Schaumburg, IL GPA:
Expected in 05/1991 Associate of Arts | Criminal Justice North Iowa Area Community College, Mason City, IA GPA:

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School Attended

  • American InterContinental University
  • North Iowa Area Community College

Job Titles Held:

  • Dipline Specialist
  • Dipline Operator
  • Dipline Operator
  • Packaging Supervisor
  • Extrusion Operator
  • Dipline Specialist


  • BBA
  • Associate of Arts

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