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Diesel Mechanic resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Jessica, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Skills
  • Understanding Customer Needs
  • Software
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented
  • Critical thinking and problem solver
  • Leadership
  • Teamwork and collaboration
  • Professionalism and strong work ethic
  • Oral and written communication skills
  • Key holder experience
Work History
Diesel Mechanic, 07/2021 to 01/2022
Firematic Supply CompanyShirley, NY,
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Performed o preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Troubleshot and diagnosed problems with brakes, steering and transmissions.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Diagnosed mechanical problems for repair or replacement.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
Designer, 03/2020 to 06/2021
DdbSaint Louis, MO,
    • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
    • Obtained approval of concepts by submitting 2 rough drafts to management or to client.
    • Planned project concepts by researching and studying information.
    • Maintained consistent use of graphic imagery in materials and other marketing outreach.
Fiber Optic Technician, 01/2018 to 01/2020
Marmon Holdings, IncOrange Park, FL,
    • Conducted site surveys to validate customer's infrastructure deliverables.
    • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
    • Performed 5 actions to identify and correct problems end to end and network-wide.
    • Read blueprints and schematics to correctly place equipment.
    • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide
    • Conducted site surveys to validate customer's infrastructure deliverables
    • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points
    • Installed and configured new devices and system components
    • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
Bilingual Customer Service Representative, 02/2016 to 01/2017
Rentokil InitialNew England, ND,
    • Communicated with management when customer issues escalated and worked to find resolutions.
    • Identified and responded to customer requests and concerns through email, online chat and phone for both English and Spanish-speaking customers.
    • Resolved concerns with products or services to help with retention and drive sales.
    • Answered up to 35 calls per day in busy, fast-paced office for both English and Spanish-speaking customers.
    • Achieved and maintained departmental performance standards
    • Resolved concerns with products or services to help with retention and drive sales
    • Achieved sales targets regularly with solid promotional and cross-selling skills
    • Maintained accurate and current customer account data with manual forms processing and digital information updates
Diesel Mechanic, 08/2014 to 12/2016
Firematic Supply CompanyTaunton, MA,
  • Performed preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Troubleshot and diagnosed problems with brakes, steering and transmissions.
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Installed new systems and components in vehicles
  • Inspected vehicle systems to assess function and uncover defects
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Identified issues, analyzed information and provided solutions to problems
  • Assessed equipment for damage, wear, battery life and fluid levels
Cook, 09/2010 to 01/2012
Signature HealthcareClermont, FL,
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards after every use, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Met production requirements for banquet and outlet desserts and breakfast pastries
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering
  • Assisted chef with planning easy but elegant appetizers to spark customer interest
Cook, 05/2009 to 10/2009
Signature HealthcareCrossville, TN,
  • Prepared over 50 multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma: , Expected in 02/2009
Socorro High School - El Paso, TX
GPA:
Additional Information
Languages
Spanish:
Full Professional
Negotiated:
English:
Full Professional
Negotiated:
Certifications
  • YWCA LIFT Training - 6/20/2017
  • CSCD Culinary Arts Training - 5th day of May, 2017

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Resume Overview

School Attended

  • Socorro High School

Job Titles Held:

  • Diesel Mechanic
  • Designer
  • Fiber Optic Technician
  • Bilingual Customer Service Representative
  • Diesel Mechanic
  • Cook
  • Cook

Degrees

  • High School Diploma

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