Diesel Mechanic resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Jessica, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
WWW:
Professional Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Skills
Understanding Customer Needs
Software
Multitasking and Prioritization
Efficient and Detail-Oriented
Critical thinking and problem solver
Leadership
Teamwork and collaboration
Professionalism and strong work ethic
Oral and written communication skills
Key holder experience
Work History
Diesel Mechanic, 07/2021 to 01/2022 Firematic Supply Company – Shirley, NY,
Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
Performed o preventive maintenance on engines, transmissions, tires and other vehicle systems.
Ordered parts necessary for vehicle repairs and new installations.
Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
Troubleshot and diagnosed problems with brakes, steering and transmissions.
Conducted full operational compliance inspections before releasing vehicles for use.
Diagnosed mechanical problems for repair or replacement.
Followed factory and dealership standards to accurately perform repairs according to work order.
Designer, 03/2020 to 06/2021 Ddb – Saint Louis, MO,
Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
Obtained approval of concepts by submitting 2 rough drafts to management or to client.
Planned project concepts by researching and studying information.
Maintained consistent use of graphic imagery in materials and other marketing outreach.
Fiber Optic Technician, 01/2018 to 01/2020 Marmon Holdings, Inc – Orange Park, FL,
Conducted site surveys to validate customer's infrastructure deliverables.
Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
Performed 5 actions to identify and correct problems end to end and network-wide.
Read blueprints and schematics to correctly place equipment.
Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide
Conducted site surveys to validate customer's infrastructure deliverables
Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points
Installed and configured new devices and system components
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
Bilingual Customer Service Representative, 02/2016 to 01/2017 Rentokil Initial – New England, ND,
Communicated with management when customer issues escalated and worked to find resolutions.
Identified and responded to customer requests and concerns through email, online chat and phone for both English and Spanish-speaking customers.
Resolved concerns with products or services to help with retention and drive sales.
Answered up to 35 calls per day in busy, fast-paced office for both English and Spanish-speaking customers.
Achieved and maintained departmental performance standards
Resolved concerns with products or services to help with retention and drive sales
Achieved sales targets regularly with solid promotional and cross-selling skills
Maintained accurate and current customer account data with manual forms processing and digital information updates
Diesel Mechanic, 08/2014 to 12/2016 Firematic Supply Company – Taunton, MA,
Performed preventive maintenance on engines, transmissions, tires and other vehicle systems.
Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
Troubleshot and diagnosed problems with brakes, steering and transmissions.
Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
Installed new systems and components in vehicles
Inspected vehicle systems to assess function and uncover defects
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Identified issues, analyzed information and provided solutions to problems
Assessed equipment for damage, wear, battery life and fluid levels
Cook, 09/2010 to 01/2012 Signature Healthcare – Clermont, FL,
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards after every use, benches and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Planned promotional menu additions based on seasonal pricing and product availability
Met production requirements for banquet and outlet desserts and breakfast pastries
Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering
Assisted chef with planning easy but elegant appetizers to spark customer interest
Cook, 05/2009 to 10/2009 Signature Healthcare – Crossville, TN,
Prepared over 50 multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Communicated closely with servers to fully understand special orders for customers.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma: , Expected in 02/2009 Socorro High School - El Paso, TX GPA:
Additional Information
Languages
Spanish:
Full Professional
Negotiated:
English:
Full Professional
Negotiated:
Certifications
YWCA LIFT Training - 6/20/2017
CSCD Culinary Arts Training - 5th day of May, 2017
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