detail specialist resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Motivated & proficient Administrative Assistant who is ready to take the initiative to optimize and provide needed key skills to ensure as well as exceed your expectations. Excellent customer service and eager to pursue a new role where hard work and dedication will be highly valued. Dependable and highly organized with an engaging yet positive attitude who upholds a strong track record for multitasking and coordinating front desk operations. Will go beyond basic needs to demonstrate a clear understanding of tasks, but yet will continually look for ways to improve, grow or excel my strengths, knowledge and performance to boost company morale and image.

  • Document managment
  • Scheduling and calendar management
  • Project Management/Support
  • Event Coordination
  • Budgeting/Consulting
  • Appointment Setting
  • Administrative Duties
  • Verbal and written communication
  • Accounting familiarity
  • 60 WPM typing speed
  • Mail handling
  • Performance improvement
  • Invoice Processing
  • Social media knowledge
  • First Aid/CPR
  • Microsoft Office
  • Clean driving record
  • Organization and Time management
  • Multitasking abilities
  • Microsoft Office Suite
  • Networking skills/ Client relationships
  • Conducting intakes
  • Companionship and emotional support
  • HIPAA Compliance
  • Dementia Knowledge
  • Rehabilitation
  • Patient Assessments
Work History
Detail Specialist, 03/2017 to Current
U-HaulBuffalo, NY,
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Performed inspections daily and kept complete, accurate records of vehicle condition.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
  • Provided mobile detailing services to clients at places of employment.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Boosted team member productivity by instituting motivational approaches.
  • Demonstrated insightful positivity, loyalty and strong leadership to maintain a professional yet safe work environment.
Director's Assistant, 01/2020 to 11/2020
Pg&E CorporationFresno, CA,
  • Collaborated on program operations for Activities Department which included: offering feedback from participants and improvement recommendations.
  • Oversaw day-to-day activities of residents in our Assisted Living facility.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve my skills as an STNA as well as an Activities Director's Assistant.
  • Facilitated and participated in a multitude of fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy, dementia, and Alzheimer's Disease.
  • Cared for average of 20 residents per hour groups in Assisted Living Facility, delivering high-quality, efficient support to meet all needs.
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained and ordered supplies for activities.
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
Customer Service Associate, 02/2019 to 03/2020
ChewyMinneapolis, MN,
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Drove team revenue totals by bringing in over double our original amount in sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
High School Diploma: , Expected in 06/2008 to Shelby High School - Shelby, OH
  • Awarded "National Art Honors Award" with book publication.
  • Professional development completed in the Arts
  • Artwork Displayed in "The Mansfield Art Gallery" of Mansfield, OH
  • Personal literature published the book "The Colors of Life"
  • Certified Nurse Assistant (CNA)
  • Certified CPR/First Aid

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Resume Overview

School Attended

  • Shelby High School

Job Titles Held:

  • Detail Specialist
  • Director's Assistant
  • Customer Service Associate


  • High School Diploma

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