Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

To secure a position which enables me to use my writing, organizational, and creative skills to make a positive contribution to the work environment and become an integral part of the company as its administrative assistant.

  • Experienced Administrative Assistant; successful in project management and systems administration
  • Proficiency in Microsoft Word, Excel & PowerPoint, Delphi, Crystal XI, and LotusNotes
  • Analytical problem solver
  • Exceptional verbal and written communication skills
  • Strong ability to multi-task, prioritize and execute tasks in a timely manner, while remaining calm to perform under pressure and stressful conditions
  • Flexibility and adaptability to changing work assignments, schedules and deadlines
  • Practiced in Hawaiian and Spanish
03/2014 to Current
Delphi Systems Operator Franklincovey Corpus Christi, TX,
  • Delphi Resort Administrator - Maintain Delphi corporate standards and assist in Delphi-related technical support issues.
  • Resort Lead Catcher and Administrator for MeetingBroker, Cvent and StarCite.
  • Create and maintain sales reports in MarketVision and Crystal XI for Sales, Conference Services, Banquets and F&B Departments, including sales production, revenue analysis and territorial assessments.
  • Review daily group pick-up and calculate group attrition.
08/2013 to 03/2014
Sales Assistant Archway Marketing Valley City, ND,
  • Receive sales inquiries and provide clients with general resort information.
  • Draft sales proposals, contracts and contract amendments.
  • Coordinate client site inspections, including room reservations, amenity arrangements, airport transfers, dining and activity reservations and show rooms.
  • Create and maintain sales collateral and PowerPoint sales presentations, including an overhaul of the resort's Sales Conference Planner
2013 to 08/2013
Human Resources Coordinator Four Seasons Resort Hualalai City, STATE,
  • Oversee Human Resources reception area, including greeting resort employees and potential job applicants and responding to telephone and in-person requests for information
  • Receive and process employment inquiries and applications, coordinate interviews with managers and call outside businesses for employee reference checks.
  • Give New Hire Orientation to each new employee, including coordinating uniform fittings, locker assignments, required legal forms and a company standards standards overview.
  • Assist resort employees with technical questions regarding Workday and ADP iPay.
  • Coordinate monthly Aloha Spirit Reception (Employee of the Month Award Reception).
Expected in August 2004
Bachelor of Arts: Computer Science Mathematics and Business Economics
Lewis and Clark College - Portland, OR
GPA: Dean's List, 2000-2001, 2003-2004
  • Dean's List, 2000-2001, 2003-2004
  • Overseas Studies: Australia, Spring 2003
  • Inductee: Delta Mu Delta, Business Honor Society
Expected in 2000
High School Diploma:
Kamehameha Schools - Honolulu, HI

Graduated with Honors

Inductee to National Honor Society

Dean's List 1997-2001

AP and Honors Classes in English, Economics and History

  • Completed Four Seasons Management Skills Development (MSD) Program
  • Four Seasons Resort Hualalai Employee of the Month in September 2012; Ten time Employee of the Month nominee.
  • Published poem in Anthology of Poetry by Young American in 1995
accounting, accounts payables, accounts receivables, Photoshop, Assembly Language, Biology, C, C++, Cancer, ClarisWorks, Crystal, Crystal 8.5, Delphi, Delphi 9.2.3, Delphi 9.2.4, Special Events, focus, forms, fundraising, Java, Management Skills, Excel, office, PowerPoint, Microsoft Word, Network, pick, Poetry, Read, repairs, Research, Sales, sales reports, Scheme, Spanish, technical support, upgrade, Webmaster, year-end

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