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data technician hillrom device installer resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Outgoing but careful, able to draw customers in and collect information needed to help said customer find a solution or give the necessary information. Will engage client if need be to collect information, asking questions specific to the issue. Able to recognize and issue to compliment for me and will escalate to appropriate parties. Work well with others. Team work makes the dream work. I has to leave CSI because of issue with my auto immune deficiencies, the work was labor intensive and my body just could not handle the stain some days.

Skills
  • Reporting and documentation
  • Data transcription
  • Email communications
  • Filing and data archiving
  • Installing Hillrom / nurse call and configurations
  • Hillrom device update and installation
  • Ability to communicate with customers and making a connection while staying professional
  • Able to navigate multiple sites and resources while communicating with client on phone or through email
  • Able to create and manage data in excel spreadsheet using macros for easier tracking
  • Able to call other teams and and individuals in different disiplines if the situation calls for it
Experience
11/2022 to 02/2023
Data Technician / Hillrom Device Installer CSI City, STATE,
  • Conducted planning, installation and testing for phone, wireless and network systems rollout.
  • Addressed service-line requests, conducting troubleshooting to maintain data and network levels of performance.
  • Collected and monitored data to evaluate hardware execution levels and establish procedures for handling project installation and upgrade.
  • Led installation and upgrade provisioning for cabling and data transmission services projects.
  • Translated written documentation and notes into emails and other types of correspondence.
08/2019 to 11/2022
Geek Squad Auto Tech / Precinct Consultant Best Buy / Geek Squad City, STATE,

Helping client choose the best devices for their install. Scheduling appointments while valuating parts and labor.Pre calling clients to verify parts, labor, and appointment time.Installing and demonstrating devices to client and answering any questions the client might have about their installHelping clients on sales floor Entering labor into system for utilization and records keeping.

  • Kept detailed records of repairs, labor involved and parts used.
  • Monitored shop equipment to maintain safe working condition.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Maintained certifications and completed training on systems and components.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
08/2017 to 08/2019
Claims Specialist and Property Preservation Capital Mortgage Services Of Texas City, STATE,
  • Reviewing property photos and notes to determine the preservation services needed so that the home meets living standards by law
  • Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
  • Communicated with other departments to establish action plans and manage open claims to closure.
  • Planned and conducted investigations of claims to confirm coverage and compensability.
  • Resolved claims by approving or denying documentation, calculating benefits due and determining compensation settlement.
  • Documented specific claims by completing and recording forms, reports and logs.
  • Assessed and conducted negotiations within authority limits to settle claims.
  • Established proof of loss by studying documentation and assembling additional information from outside sources.
  • Researched and reviewed information to determine validity of insurance claims and contacted companies and customers about decisions.
  • Drafted statements of loss to summarize damages, payments and underlying policy coverages.
  • Conducted interviews with involved claims parties and witnesses to gather detailed information and arrange investigations.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Collaborated with fellow team members to manage large volume of claims.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
  • Organized information by using spreadsheets, databases or word processing applications.
  • Precisely calculated refunds, premiums and adjustments.
  • Coordinated and planned investigations of claims to confirm compensability and coverage.
  • Prepared and reviewed insurance-claim forms and related documents for completeness.
  • Served as subject matter expert for non-standard coverage questions, property damage and collision.
  • Collected payments, processed receipts and informed policyholders of outstanding balances.
  • Checked computations of interest accrued, premiums due and settlement surrender on loan values.
Education and Training
Expected in 06/2017 to to
Bachelor of Arts: Media Art And Animation
The Art Institute of Pittsburgh - Pittsburgh, PA
GPA:

Could not finish course due to financial strain

Expected in 12/2008 to to
GED:
Dorothy Lowmax Center Region 17 Adult Learning Center - 1601 24th ,
GPA:

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Resume Overview

School Attended

  • The Art Institute of Pittsburgh
  • Dorothy Lowmax Center Region 17 Adult Learning Center

Job Titles Held:

  • Data Technician / Hillrom Device Installer
  • Geek Squad Auto Tech / Precinct Consultant
  • Claims Specialist and Property Preservation

Degrees

  • Bachelor of Arts
  • GED

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