Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Senior system engineer with 20 years of experience in software design, development and architecture. Full software development life cycle: requirement gathering, prototyping, design, implementation, testing, release and maintenance. Has strong customer interfacing experience. Has strong project lead and vendor management experience. Capable of working with various teams to drive requirement gathering, analysis and application design. Polished communication and presentation skills: able to demo products and solutions to both internal and external audience.


-Performance and scalability optimization

-Development environment software

-Complex problem solver

-Strong decision maker

-Excellent communicator

  • Strong in C, C++
  • Microsoft Visual C++
  • PHP, MySQL
  • Linux Scripting
  • Cloudera Hadoop Certified
  • Ceph storage clustering
  • Apache Mesos
  • Docker and Linux Containers

Promoted to Lead Engineer after 18 months of employment at Dell

Promoted to strategist position at Dell after 5 years of employment

Holder of several US issued patents:

US patent (20090100194):

US patent (20130086262):

US patent (20120198349):

02/2013 to 07/2015
Data Center Cloud Engineer/Architect Abbott Laboratories Madison, MS,
  • Solid experience with Mesosphere and the latest offering of DCOS (Data Center Operating System.) Currently integrating DCOS on cloud hardware using Chef as a configuration management tool.
  • Experience with Data Center Cloud Servers. Responsible for designing and building a rack level software/hardware solution for hyper-scale cloud customers
  • Responsible for evaluating ARM 64 bit as a server solution in a data center
  • Evaluating CoreOS and Docker containers as a solution for Dell servers in a data center
  • Experience with Ceph as a cold storage server solution
  • Currently working as a solution architect to support the sales team by providing technical guidance on Dell cloud servers.
  • Responsible for proposing solutions to customers and responding to customer RFI and RFP.
  • Travel to customer site to present about Dell cloud servers.
2007 to 02/2013
Principal Engineer Johnson & Johnson Athens, GA,
  • Worked on competitive analysis to compare the Cisco UCS solution to Dell's Active System solution.
  • Worked on automating OS deployment using WS-MAN and Dell's life cycle controller. The solution was intended to help services team in the field to have a quick tool to deploy the Active System solution.
  • Worked on integrated solutions using PowerEdge servers, PowerConnect switches and Compellent storage array. The integrated solution is intended to build a business ready configuration called vStart.
  • Was Responsible for the integration of Hadoop (Big Data) with HPC clustering stack.
  • Was the lead technical engineer to lead an engineering group of 10. The team was responsible for developing custom solutions to address unique customer requirements.
  • Was responsible to support the sales team in EMEA by providing technical insight into Dell products.
  • Developed plug-ins for Microsoft SCOM (System Center Operation Manager). Most development was done using C++, Visual Basic scripting and XML.
  • Traveled to Dell India to train group of engineers on Dell system management products.
  • Interface and interlock between several teams to lock down requirements and drive to results.
  • Worked with Dell marketing on new feature requirements.
  • Developed a Windows and Linux solution to monitor Dell systems for storage and BMC alerts and send SNMP traps to a system management console.
03/2000 to 2007
Senior Software Engineer Transcore Hayward, CA,
  • Developed firmware using C and C++ to authenticate users via Active Directory using industry standard LDAP protocol.
  • Have a good working knowledge of USB protocols. Worked with CATC to debug several USB devices.
  • Developed a USB Linux kernel mode mass storage stack to make a USB slave device appear as a USB disk.
  • Was the lead engineer of a group that developed Voice over IP client/server application that allowed chat over the network. The technology used GSM610 Audio Codec and Win32 Wave API.
  • Developed Internet Explorer plug-in using ActiveX technology to be used with Dell Remote Access Card's remote media feature.
  • Worked on defining a protocol to send SCSI commands over TCP/IP. The protocol was used as the basis for the remote media feature on Dell's Remote Management Card (DRAC.)
  • Developed application software for remote KVM (keyboard, video and mouse) to provide the console redirection feature for Dell's Remote Management Card (DRAC.)
  • Was responsible for the integration of a high performance serial device driver using Microsoft DDK for Windows NT as well as Windows 2000/2003 following the WDM architecture.
04/1999 to 03/2000
Software Engineer Transcore Miramar, FL,
  • Was responsible for the design, implementation and integration of tools such as compiler linker and assembler in an integrated development environment (IDE).
  • The IDE is used by firmware programmers to develop on Zilog's family of micro-controllers.
  • This project required intense use of C++, MFC and Multi-threaded Programming.
03/1997 to 03/1999
Software Engineer Transcore Peachtree Corners, GA,
  • Was the primary engineer responsible for developing Windows 98 and Windows NT device driver using WDM (Win32 Driver Model), Microsoft's SDK and Microsoft's DDK (Driver Development Kit) to allow host to target communication between Kodak's digital camera and the PC.
  • Successfully developed application and interface software using C++ and object oriented techniques that allowed interfacing a digital camera to the IEEE 1394 high performance serial bus.
  • Was part of the team to develop firmware (embedded software) for Kodak's high end digital camera.
  • Was part of the team to develop the camera SDK (software development kit) using multi-threaded concepts and Visual C++; the SDK was used by outside developers to control and acquire images from the Kodak digital camera.
11/1994 to 03/1997
  • Was part of the team responsible for coding and maintaining fingerprint match software using C and C++ on a UNIX workstation.
  • Developed Windows 95 driver using C to allow communication with an ultrasonic fingerprint scanner from a PC over the parallel port.
  • Integrated fingerprint match software into several applications using Visual C++, MFC and the Win32 SDK (Software Development Kit).
  • Designed and implemented firmware using Assembly and C to interface the MOTOROLA DSP56166 to an ultrasonic fingerprint scanner.
  • Successfully developed firmware to allow transfer of images from a scanner to the PC over the parallel and the serial port; Assembly and C were used in this project.
Expected in
B.S: Electrical and Computer Engineering
State University of New York - Buffalo, New York
GPA: with Cum Laude GPA: 3.6/4.0

Win32 API, ActiveX, Big Data, IPMI, WS-MAN, C, C++, Visual C++, Visual Basic, Visual Source Safe, ClearCase, Linux gnu tools, storage clustering, competitive analysis, Database, Dell servers, device drivers, XML, Windows Audio API, PHP, ASP, JAVA, LDAP, Active Directory, MySQL, Microsoft SQL, MFC API, Windows 2000, Windows 2008, Windows 20012, networking, object oriented, Programming, Red Hat Linux, Ubuntu Linux, technical sales, SCSI protocols, Storage technology, scripting, SNMP, UNIX, USB, VB scripting, Voice over IP

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School Attended

  • State University of New York

Job Titles Held:

  • Data Center Cloud Engineer/Architect
  • Principal Engineer
  • Senior Software Engineer
  • Software Engineer
  • Software Engineer
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