Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

A Cybersecurity Engineer with a CompTIA Security+ certification. Holds 4 years of experience and demonstrated success driving proactive security initiatives in a variety or organizations via participating in the development of progressive security solutions to support business objectives. Broad Knowledge of security principles, security tools and associated networking technologies to support reinforcing health of IT security environment. Has shown excellent skills in the ability to integrate Cybersecurity solutions that accounts for human error and erratic behavior before it becomes a threat. Goal-oriented security professional with significant success in planning, analyzing and implementing of security plans and initiatives. Versatile work experience working in both matrix and virtual environments with demonstrates success in coordinating project-based security efforts with assurance of meeting project/contract needs. Possesses excellent problem solving skills, strong mediation and negotiating skills and excellent organizational, communication and people skills. Outstanding positive outlook, strong work ethic and responsive to internal and external clients and contacts.

  • Security Compliance Tools
  • Managing security breaches
  • Incident Management
  • Problem resolution
  • Team building
  • Relationship development
  • Project organization
  • Agile, Incremental
  • Reporting and documentation
  • Process improvement
  • Organized
  • Administrative support
  • Planning and coordination
  • Inventory management
  • Team management
  • Onboarding
  • Records management
  • Records maintenance
  • Performance evaluation
  • Training development
09/2016 to Current Cybersecurity Specialist Engility Corporation | Houston, TX,
  • Created and updates the following documents: Risk Assessment Report, E-Authentication, Security Assessment Plan, System Security Plan, Contingency Plan, Contingency Plan Test, Security Assessment Report, Plan of Action and Milestone (POA&M).
  • Prepared and reviewed Authorization to Operate (ATO) packages for systems and facilitates using appropriate NIST Publications/Standards as a guide and assisted POA&M teams to remediate vulnerabilities of various entities for low, moderate and high impact systems.
  • Conducted record searches and coordinated with other units on procedural problems involving complex cases.
  • Designed and implemented plans to secure computer files against breach, destruction or accidental modification.
  • Audited networks and security systems to identify vulnerabilities.
  • Made recommendations to improve security procedures and systems.
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
09/2013 to 05/2016 Executive Director of Human Resources Concordia University Chicago | River Forest, IL,
  • Worked closely with the security team to ensure that information security controls were in align with the organizations mission, goals, priorities and initiatives and supports the definition and updating of roles and responsibilities regarding access to data.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Analyzed compensation and benefits policies to develop modifications and establish competitive programs.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
  • Drove departmental efficiency by organizing comprehensive new hire training and orientation.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Developed organizational filing systems for correspondence, communications, records and reports.
  • Secured optimal productivity by supervising 15 employees on staffing and recruiting administrative, operational and clerical functions.
  • Reduced accidents in workplace by implementing safety policies and procedures.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Reduced HR budget by 34% by developing new processes and improving workflow.
10/2007 to 05/2012 Senior Office Manager Blue Ridge Healthcare System, Inc.. | Rutherford College, NC,
  • Provided support to six-member executive staff; coordinated client and staff meetings, maintained calendar for Board of Directors and Managerial Staff. Provided logistic arrangements and necessary support as as needed basis.
  • Maintained all daily office operations, including management of the facility, furnishings and equipment.
  • Scheduled and organized annual Employee Appreciation Week.
  • Coordinates and supervises security issues for vendor/contractor jobs on company property; expected to uphold highest level of security.
  • Manages HR benefits, including completing all new enrollment, changes and terminations.
  • Responsible for reviewing and documenting all monthly invoices from all benefit carriers and the processing of all invoices for payment.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Wrote professional business correspondence.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Streamlined operational efficiencies by providing timely computer diagnosis and repair.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Proactively identified and solved complex problems that impact management and business direction
  • Strengthened community outreach by coordinating fundraisers, including managing marketing, vendor relations and volunteer supervision processes.
08/2004 to 05/2007 Program Assistant/Teacher Foundation Schools | City, STATE,
  • Actively involved in students behavioral and social educational development. Aiding students in developing emotionally, feeling comfortable in social settings and awareness of socially acceptable behaviors.
  • Employed diverse techniques to promote active learning, including individualized instruction, problem solving assignments and small group work.
  • Exercised flexibility within the classroom by addressing students needs through special accomodations.
  • Modeled and consulted teachers on modifications and accomodations to instruction and materials, ensuring the diverse needs of every student were successfully realized.
  • Employed positive interaction with students to develop a rapport, gain respect and trust to ensure a positive and safe learning environment.
  • Integrated technology into classroom settings to engage students and diversify instruction.
  • Developed class learning plans to meet all district and statement requirements for instruction.
  • Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
  • Conducted quarterly assessments to determine progress and establish updated learning goals.
  • Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
  • Organized materials for daily instruction in compliance with national academic standards.
  • Created safe and inclusive classroom environment to promote positive learning experience for youth with diverse backgrounds.
  • Administered positive and prompt feedback on student progress for self-monitoring.
  • Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
Education and Training
Expected in 05/2010 Master of Science | Early Childhood Education University of Phoenix, Tempe, AZ GPA:
Expected in 05/2002 Bachelor of Science | Behavioral Sciences Andrews University, Berrien Springs, MI GPA:
  • CompTIA Security+
  • Certified Scrum Master
  • Splunk Certified User

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • University of Phoenix
  • Andrews University

Job Titles Held:

  • Cybersecurity Specialist
  • Executive Director of Human Resources
  • Senior Office Manager
  • Program Assistant/Teacher


  • Master of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: