Customer Service Respresentative Resume Example
To obtain employment as a Customer Service Representative at one of the largest cable, Internet, and phone service providers in the United States and to seek a challenging position in a type of working environment conducive to my professional growth.
|
|
- Managed a high-volume workload resolving an average of 120 inquiries in any given week and consistently met customer satisfaction.
- Became the lead "go-to" person for customer solutions.
- Helped company attain the highest customer service ratings (as determined by external mystery auditors) -- earning 100% marks in all categories including in customer service.
- Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
- Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
- Nominated numerously "Co-Worker Of The Month".
Safran Group － Savannah , GA
Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry customers and located resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, business operations and consumer affairs divisions.Actively approached customers who seek assistance and advising them on the best home solutions providing information on company products and store issues. Prepared my area of responsibility for stock replenishment for the next business day with the department action plans.
Walter Reed Army Medical Center － City , STATE
Served as a Supply Technician in the Multi-Service Market Office (MSMO) performing work in the control of the receipt, storage, issuance of office equipment and supplies. Received/ maintained stock and performed warehousing. Involved in supply support work necessary to ensure the effective operation of ongoing supply activities in the MSMO.Oversaw stock maintenance and frequently conducted physical inventories.
Langdon Elementary School － City , STATE
Planned, implemented, supervised and evaluated activities provided within the summer program.Assisted in registering new students and participated in their orientation process.Ensures a productive work environment by participated in weekly branch staff meetings.Enforced safety policies and procedures and building security.Prepared periodic activity reports. Monitored and evaluated programs, services and activities to ensure safety of the students.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Word choice
- Strong summary
- Typos
Resume Overview
School Attended
- Northwestern High School
Job Titles Held:
- Customer Service Respresentative
- General Supply Clerk
- Summer School Assistant
Degrees
- High School Diploma , General Studies 2008
Similar Resumes
