To obtain employment as a Customer Service Representative at one of the largest cable, Internet, and phone service providers in the United States and to seek a challenging position in a type of working environment conducive to my professional growth.
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Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry customers and located resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, business operations and consumer affairs divisions.Actively approached customers who seek assistance and advising them on the best home solutions providing information on company products and store issues. Prepared my area of responsibility for stock replenishment for the next business day with the department action plans.
Served as a Supply Technician in the Multi-Service Market Office (MSMO) performing work in the control of the receipt, storage, issuance of office equipment and supplies. Received/ maintained stock and performed warehousing. Involved in supply support work necessary to ensure the effective operation of ongoing supply activities in the MSMO.Oversaw stock maintenance and frequently conducted physical inventories.
Planned, implemented, supervised and evaluated activities provided within the summer program.Assisted in registering new students and participated in their orientation process.Ensures a productive work environment by participated in weekly branch staff meetings.Enforced safety policies and procedures and building security.Prepared periodic activity reports. Monitored and evaluated programs, services and activities to ensure safety of the students.
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