Knowledgeable and dedicated customer care professional with extensive experience in many different industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Proactive employee with expertise in delivering support services and resolving customer complaints. Trained in many computer software programs and techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation. Proven history of increasing productivity and customer satisfaction with great phone skills and unique professional talents. Committed to best-in-class customer service, exceptional problem solver and outstanding professionalism.
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