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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
To obtain a marketing position in order to utilize my knowledge in statistics, advertising, and creative marketing.
Highlights
  • Analyzing economic trends, graphs and calculating statistics
  • Three years of computing sample surveys and statistical experiments through SPSS and Excel
  • Understanding of advanced statistical methods and techniques
  • Creating positive relationships with clients and maintaining a positive company reputation
  • Advanced computer skills: Photoshop, Illustrator, Microsoft Word, Excel, PowerPoint, Access, SPSS, Paint, OOH Media Advertising, ProfitMaker, ACT, ESP, Endicia, UPS Worldship, etc.
Experience
08/2014 to Current Customer Service Representative Acme Brick Tile & More | , ,
  • Programs:
  • Coordinate and manage five out of nine corporate online web stores
  • Handle all backend web store platform functions and applications (upload products, upload usernames and passwords, create promotional codes, indicate pricing, upload online company gift certificates, etc.)
  • Compute monthly reports to analyze traffic, sales, and best/worst selling products
  • Work hand in hand with marketing directors to create online promotions, discuss new products and employee feedback
  • Process all online orders with the use of ProfitMaker
  • Run all online credit card transactions via online platform
  • Communicate with vendors to product DST files for logo application
  • Send monthly promotional e-blasts in order to boost online store sales
  • Create a promotional marketing timeline for proactive promotional announcements
  • Conduct product research for fresh, new products to be added to the online store
  • Update and maintain all Excel documents for each program (inventory, retail price, cost, shipping, product numbers and styles, promotions, employee usernames and passwords, dates on every action related to the store, etc.)
  • Handle all customer related issues with the consumers.
05/2014 to 08/2014 Marketing Intern Copper State Credit Union | , ,
  • Excel the company blog by promoting the importance of marketing Build strong client relationships Improve radio and television advertisements Conduct client research in a specified industry to improve client's marketing Enhance promotional text message campaigns for our clients, and advance social media promotions and advertisements.
12/2012 to 09/2014 Marketing/Management Intern and Assistant Events Coordinator Exova | , ,
  • Construct descriptive events Create detailed layouts of events to strengthen communication between our customers and chefs, and critique and enhance the event set-ups.
  • Improve interpersonal communication between management and employees Update daily features via social media Balance daily sales accounts, organize and progress in-voices, record cash reconciliation through Excel and sharpen inventory.
to Order Entry | , ,
  • Communicate via Microsoft Outlook and phone to our ASI vendors and suppliers Enter pricing within our database to maintain reachable gross profit margins through the use of ProfitMaker and ACT Conduct promotional product research via ESP (a product research database) Engage in team settings to conduct sales and client presentations Pitch creative ideas and presentations to our top clients Recognize logo regulations and restrictions Understand brand standards via thread colors, PMS colors and logo revisions Purchase samples of promotional items and record all client sample requests Communicate with our accounts receivable/payable department to maintain accurate reports Maintain positive relationships with my clients through positive written/verbal communication Attend all sales meetings with my president for my assigned accounts Hold a strong team environment Discuss trending designs, fashion, and logos with the art department Collaborate with the design manager and marketing manager to fulfill client requests and to meet specific demographic Train all incoming customer service representatives Delegate all customer service representative below me Warehouse Manage and maintain client inventory and company supplies in our warehouse Manage in house and out of house shipments (nationally and internationally) with Endicia, UPS Worldship, USPS, Fed Ex, and all other courier services.
  • Manage/purchase our shipping products to decrease overall shipping expenses Track detailed and organized notes to fulfill client needs and purchases.
Education
Expected in May 2014 Bachelors Degree | Business Administration Marketing Economics University of Wisconsin, , GPA:
Business Administration Marketing Economics
Interests
Alumni of the UW-Green Bay Division I Women's Soccer Team Alumni of the UW-Green Bay Club Volleyball Team Volunteer: Special Olympics Volunteer: Cellcom Marathon Volunteer: Miss Amazing Pageant Top Finalist for the UWGB's Business Week Event: Elevator Pitch
Skills
accounts receivable, Photoshop, advertisements, Advertising, art, Balance, interpersonal communication, Computer Applications, Corporate Finance, credit, client, clients, customer service, database, Decision Analysis, Economics, experiments, fashion, features, graphs, gross profit, Illustrator, International Marketing, inventory, logos, logo, notes, Marketing Research, marketing, marketing manager, meetings, Access, Excel, Microsoft Outlook, PowerPoint, Microsoft Word, Paint, presentations, pricing, product research, progress, radio, research, retail, Selling, sales, Sales Management, shipping, SPSS, Statistics, Strategic, surveys, phone, television, verbal communication, written
Additional Information
  • Promoting events, blogging, and social media Creative, innovative and detail oriented Activities Alumni of the UW-Green Bay Division I Women's Soccer Team Alumni of the UW-Green Bay Club Volleyball Team Volunteer: Special Olympics Volunteer: Cellcom Marathon Volunteer: Miss Amazing Pageant Top Finalist for the UWGB's Business Week Event: Elevator Pitch

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resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended

  • University of Wisconsin

Job Titles Held:

  • Customer Service Representative
  • Marketing Intern
  • Marketing/Management Intern and Assistant Events Coordinator
  • Order Entry

Degrees

  • Bachelors Degree

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