Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Highly Motivated , Personable, Adaptable.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Also Received perfect Q& A Scores from august 2013 To Current Date.
Prevented store losses using awareness, attention to detail and integrity.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.
Managed quality communication, customer support and product representation for each client.Worked under strict deadlines and responded to service requests and emergency call-outs.Stocked and rotated inventory regularly.
Did Not Complete All Course Work But Will Finish Education In The Future.
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