Forms creation/revision, order placement, customer inquiries, problem resolution, account implementations and conversions, quotes, systems issues and exceptional customer service.
Managed 3 hired and 20 volunteer staff members. Responsible for all member services for 600 member/19 property student housing cooperative. Contracting, front office management, recruitment, member problem resolution.
On campus - Responsible for all contracting, office management, member education, recruitment and problem resolution.
Customer service, correspondence, accounting, loan processing, insurance work and statistics for Main Office Commercial Loans, Installment Loans, Systems Development and Trust Division.
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