Dedicated Customer Service Representative Agent talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 11 years of experience in quickly resolving issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. Hardworking and knowledgeable Customer Service Representative Agent well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation andmultitasking abilities.
Achieved a customer satisfaction rating of 97%
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Excellent work! Many factors go into creating a strong resume and this sample resume has checked all the boxes. Great job!
Job Titles Held: