close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Customer Service Representative
Please provide a type of job or location to search!
SEARCH

Customer Service Representative Resume Example

Love this resume?Build Your Own Now
CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Qualified with Customer Service Representative and Sales Manager for 7 years in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated Sales Manager and customer service specialist with over 7 years retail experience in a fast-paced, team-based environment. Customer Service Representative driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Customer Service Representative driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Excellent communicator with 7 years in a demanding call center environment as a Customer Service Representative. Customer service professional seeking a management role. As a Sales Manager skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Areas of Expertise
Creative problem solver MS Windows proficient Quick learner Exceptional communication skills Strong client relations Multi-line phone talent Strategic sales knowledge
Work Experience
Dominion EnterprisesNovember 2015 to March 2016Customer Service Representative
Saint Petersburg , FL
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Asked open-ended questions to assess customer needs.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Luk IncAugust 2010 to December 2013Sales Manager
  • Responsible for meeting the sales target of the company through effective planning and budgeting.
  • Devises strategies and techniques necessary for achieving the sales target.
  • I was one who decides the future course of action for my team members.
  • Motivating team members is one of the most important duties of the sales manager.
  • I need to make my team work as a single unit working towards the common goals and objectives.
  • I ensure team members do not fight among themselves and share cordial relationship with each other.
  • I am the one who takes major decisions for my team.
  • I am the pillar of support for them and stand by their side at hours of crisis.
Dominion EnterprisesAugust 2008 to July 2010Customer Service Representative
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Education
Froebel Educational Center and Yaa Asantewaa Girls Secondary2008High School Diploma: Home Economics ScienceCity, GHANAGPA: Ghana-West Africa Member of the SEDEP Club in Senior High School. I was also an executive of the club as a Vice President of the SEDEP Club. GPA: 3.5Ghana-West Africa Member of the SEDEP Club in Senior High School. I was also an executive of the club as a Vice President of the SEDEP Club. GPA: 3.9
Bachelor of Arts
Central University College2013EnglishCity, GHANAGPA: Ghana-West AfricaEnglish- Ghana-West Africa
Professional Affiliations

Been part of MTN network in Africa under the Human Resource Field brings me join as i learned a lot of skills and together made so many people dreams come through. Helping so many Orphanages and mental homes take care these people brings so much joy to me..
Been part of SEDEP in senior high is also a great achievement for me.As the Vice President helped me relate beautifully with people and together made wonders,i believe in team work.
Skills
administrative, budgeting, communication skills, Creative problem solver, addressing customer concerns, client relations, excellent customer service, customer service, MS Windows, pricing, Quick learner, sales, sales manager, Strategic, team work, telephone, phone
Additional Information
  • Additional Information Mariam's outstanding client focus has led our taxi company to outperform others and surpass annual profit goals." - Ken Osei-Manu - CEO OKM Transport LLC 720-281-2706 * Mariam took her job so seriously as if she owned the company and gave us her best services that served as a great motivation for other workers.she was the best worker in the company.'' Mrs Theresah Boateng - CEO ASUO PRU Enterprise - Ghana-West Africa (00233-244-62-96-37,Also with great supervision at Majesty company made the CEO very proud of my team for making the company a great one,GHANA-00233-546-84-65-54
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

68Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Froebel Educational Center and Yaa Asantewaa Girls Secondary
  • Central University College

Job Titles Held:

  • Customer Service Representative
  • Sales Manager

Degrees

  • High School Diploma : Home Economics Science
    Bachelor of Arts
    English

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Customer-Service-Representative-resume-sample

Customer Service Representative

Wesco

Hammond , IN

Customer-Service-Representative-resume-sample

Customer Service Representative

Snap-On Tools

Wilmington , DE

Customer-Service-Representative-resume-sample

Customer Service Representative

Crane Co.

Mount Prospect , IL

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.