To obtain a position where my customer service experience, communication skills, and outstanding clinical training will contribute to quality patient care.
Customer Service Rep Horizon BCBS, 11/2015 － CurrentBeacon Health Options － Roseland, NJProvided accurate and appropriate information in response to customer inquiries. Collected customer feedback and made process changes to exceed customer satisfaction goals. Addressed customer service inquiries in a timely and accurate fashion.
Medical Assistant Intern, 07/2014 － 04/2015Southern Jersey Family Medical Center － Moorestown , NJ
direct support to doctor.
with pap smears, responsible for obtaining and recording vitals, finger
sticks, chart prep, follow up with lab results, A1C and blood sugar levels
Cashier, Crew Trainer, 07/2012 － 07/2015Mcdonalds － Burlington , NJ
Quality customer service experience; New Employee
training and continued evaluation.
Cashier Crew Member , 02/2012 － 12/2012Kfc － Burlington, NJ
Order completion from the counter and drive thru areas;
Food preparation; Supply inventory & management.
CERTIFICATIONS BLS for HCP
Registered Medical Assistant (AMT) - pending
Dean's List, Honor Roll, Perfect Attendance