A Project Management Professional with a customer service focus on improving the relationship with the customers and proven experience in leading project teams that aligned business values by setting appropriate goals and procedures. Have a track record of delivering 90% projects on time and with customer satisfaction. Demonstrated multi-tasking abilities in managing teams in resolving customer issues. Negotiated creative, yet realistic solutions that satisfied business goals and exceeded customers' expectations ahead of time and within budgets.Project Manager effective in leading and directing [Project Type] projects from inception to launch. More than [Number] years of progressive management experience and repeated success in developing project initiatives, directing project plans and achieving revenue performance targets.
Improved customer satisfaction ratings by [Number]% by implementing a new user-friendly interface.Secured more than [Number]% of bids quoted, resulting in a [Number]% increase in company revenue.Boosted company sales by [Number]% through an innovative [Strategy type] strategy.Recipient of the [Award Name] Award in [Year].
change management, customer satisfaction, delivery, documentation, features, frame, inventory, Inventory Management, ISO, meetings, Microsoft Excel, MS Office, MS PowerPoint, migration, pricing, processes, Project Management, project plans, quality, quality assurance, QA, quality control, risk management, Sales, SAP, SAP R/3, scheduling, scripts, Six Sigma, strategy, upgrade
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