Boost customer service team productivity while maximizing customer satisfaction with strategic call management and process improvement strategies. Skilled leader with excellent program management, relationship-building and administrative expertise. Accomplished in training new employees and mentoring established associates to drive continuous improvement.
Resourceful and client-focused Customer Service Manager with over 11 years of experience leading teams in exceeding sales goals and customer expectations. Meticulous and results-oriented with expertise educating employees on all stages of sales cycle while recommending best options to meet short- and long-term needs. Personable relationship builder with polished communications skills.
Motivated Customer Service Manager focused on streamlining service procedures and maximizing team efficiency. Consistent in satisfying customers, building loyalty and driving retention with diligent attention to individual needs.
Customer service and sales expert able to identify customer need and deliver solutions to problems.
Dedicated Manager with more than 11 years in retail and customer service. Possessing second-to-none commitment to customer service.
Companies Worked For:
Job Titles Held: