Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.Reliable team player, strong communicator and friendly. Quickly learns and masters new concepts and skills. Enjoy helping customers find stylish and affordable clothing and accessories.Passionate about helping customers and creating a satisfying shopping experience.
Active listening skills
Motivated team player
Superb sales professional
Strong communication skills
Cash handling accuracy
High-end fashion knowledge
Customer Service Lead12/2012
to Current Winn-Dixie – Miami,
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Verified that all customers received receipts for their purchases.
Welcomed customers into the store and helped them locate items.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Identified potential shoplifters and alerted management.
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
to 07/2010 Port Lucaya Straw Market – Freeport Bahamas
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Trained new sales associates each quarter.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
GED: 2011Stranahan High School-
medicalCurrentMiami Dade College-
Earned highest marks for customer satisfaction.
Handled guest complaints, maintaining a positive dining experience for all rest.
Volunteer at Broward General earning the total of 150 community service hours