Customer Service - Humana Pharmacy Resume Example
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CUSTOMER SERVICE - HUMANA PHARMACY
Work History
Customer Service - Humana PharmacyDec 2014 - Current
PetcoDayville , CT
PetcoDayville , CT
- Effectively managed a high-volume of inbound and outbound customer calls.
- Addressed and resolved customer product complaints empathetically and professionally.
- Increased customer service and interpersonal skills by interacting with members on a daily basis
- Addressed and resolved members complaints empathetically and professionally.
- Educated member on their Medicare benefits.
KeyholderFeb 2013 - Dec 2014
Elmhurst Memorial HealthcareWarrenville , IL
Elmhurst Memorial HealthcareWarrenville , IL
- Completed store opening and closing procedures.
- Received and counted money.
- Greeted customers promptly.
- Trained and mentored new employees.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
BaristaNov 2011 - Feb 2013
Coffee BeaneryCity , STATE
Coffee BeaneryCity , STATE
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Cleaned counters, machines, utensils and seating areas daily.
- Complied with standards for merchandising, stocking and storing product.
- Prioritized drink requests while managing interruptions.
Skills
|
Education
High School Diploma: 2013
Shoemaker High SchoolCity, State
Shoemaker High SchoolCity, State
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Resume Overview
School Attended
- Shoemaker High School
Job Titles Held:
- Customer Service - Humana Pharmacy
- Keyholder
- Barista
Degrees
- High School Diploma : 2013
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