Reliable and upbeat Customer Service Representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Senior Customer Care professional as well as outstanding performer in communications and problem resolution]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of customer relationship business. Recognized for inspiring management team members to excel and encouraging creative work environments. Senior Employee Satisfaction representative with over 15years of successful experience in identifying performance and resolution strategies..Recognized consistently for performance excellence and contributions to success in risk identification and risk management. Strengths in identification and application of key business strategies and backed by training in Business Management. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
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