Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
Administrative Assistant Strong Interpersonal Skills CNA; CPR/FIRST AID
Strong Interpersonal Skills
CNA; CPR/FIRST AID
Data entry Complete orders; intercept shipping orders. Educate customers on company policy. Emphasize with customer when orders are unfulfilled. Navigate within a secure network; handle customer complaints
Managed office operations to ensure efficiency and productivity. Managed accounts receivable/payable and reconcile accounts, and petty cash. Prepared quarterly Business Activity Statements and processed monthly payroll using QuickBooks. Managed staff superannuation, workers comp, insurance and the induction of new employees. Managed relations with clients, suppliers and contractors. Designed company forms including payroll advice and personal leave forms. Assisted with the production of marketing collateral, ordered stock and office supplies. Assisted with recruitment: write job ads, cull applicants, interview candidates
Managing the daily schedule for all clients and field employees to ensure that client needs are met. Coordinate the work and follow up on field staff and clients to ensure that goals are being met. Create documents & spreadsheets using Microsoft Excel & Word, use database software to manage the business. Participate in regularly held meetings involving internal staff and external stakeholders such as owners, property managers, etc. Manage and document all changes associated with client needs, maintaining daily paperwork including archiving, and E-mail correspondence. Answer phones and satisfy client needs including phone and in house estimates. Assist in other duties and activities as directed by management.
Checking in patients at the front desk. Answering the phone and scheduling patients for the proper appointment. Interviewing patients for case histories in advance of appointments. Revise account for past due or due balances depending on insurance provider. Compiling medical records and charts. Operating computer software and office equipment. Transfer lab results to the appropriate clinician. Maintain supplies and appearance for the office
Performed data entry by processing 525-648 items a day. ➢Followed procedures for differentiating medicines and putting them in the right disposal container. ➢Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. ➢Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.
CNA; CPR/FIRST AID
Customer Service, Receptionist, Retail Sales, Cash, Accounts Receivable, Credit, Data Entry, Processor, Accounts Receivable/payable, Ads, Clients, Induction, Marketing, Marketing Collateral, Office Manager, Office Supplies, Operations, Payroll, Quickbooks, Recruitment, Workers Comp, Certified Nursing Assistant, Drainage, Healthcare, Nursing Assistant, Accounts Payable, Administrative Assistant, Reconciliations, Switchboard, Administrative Tasks, Key Accounts, Telephone, Sales, Associate, Inventory, Retail, Retail Marketing, Sales Associate, Sales By, Satisfaction, Stocking, Cna, Cpr, First Aide, Html, Internet Explorer, Microsoft Office, Ms Office, Presentation Skills, Shipping
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