Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Answered high call volume of calls daily. Assisted patients with there health care coverages, benefits, etc. Filed claims to do illness, accidents and disability. Used calculator, computer programs, fast pace accuracy. Problem solving.
Examined hair texture and condition to determine appropriate treatment.Educated guests on proper hair care.Promoted and sold salon services and products.Recommended home care hair regimens and treatments.Designed traditional and contemporary hair styles for men and women.Completed continuing education and training to stay up to date with new trends and techniques.Sanitized workstations and salon equipment for safety purposes.Trimmed and styled hair for weddings and special occasions.
Customer service. High call volume. Assisted customers with all travel needs from personal to business accommodations. Booked tickets and travel packages. Scheduled shifts for a total of 4 employees. Made deposits and kept books in order. Interviewed, hired and trained new quality customer service representatives.
Examined hair texture and condition to determine appropriate treatment.Promoted and sold salon services and products.Recommended home care hair regimens and treatments.Educated guests on proper hair care.Set up workstation and treatment room with necessary products, equipment and supplies.Selected hair colors based on customer preference.Used state-of-the-art techniques in coloring and treating hair.Promptly fielded all incoming phone calls and scheduled appointments.Addressed inappropriate guest behavior by stopping service and informing a supervisor.Created repeat business by developing long-term relationships with regular customers.Recommended hair styles that complimented clients' facial features and coloring.Trimmed and styled hair for weddings and special occasions.Conducted weekly salon inventory.
Hair treatment trainingHaircutting and Chemical Services trainingSanitation training
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