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customer service associate Resume Example

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CUSTOMER SERVICE ASSOCIATE
Professional Summary
Motivated customer service specialist with 3+ years retail experience in a fast-paced, team-based environment. driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Skills
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Flexible schedule
  • Creative problem solver
  • Organized
  • Computer-savvy
  • Reliable
  • Creative problem solver
Work History
January 2015-September 2015customer service associate Company Name | City
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • suggest new merchandise and inform them about promotions and upcoming events.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.



January 2013-January 2015teacherCompany Name | City
  • Instructed children on proper health and personal habits.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Monitored each student's educational progress with individualized charts and files.
  • Designed monthly activity schedules.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Addressed behavioral and learning issues with parents and daycare management.
Education
2012High School Diploma: Watkins mill highschool, City, State
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Resume Overview

School Attended

  • Watkins mill highschool

Job Titles Held:

  • customer service associate
  • teacher

Degrees

  • High School Diploma :

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