Qualified Customer Service Advocate with 2 years in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. I am driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Creative problem solver
Exceptional communication skills
Proficient in cash management
Credit card processing
Medical terminology knowledge
Strategic sales knowledge
Training development aptitude
Strong client relations
Multi-line phone talent
January 2016-August 2017Customer Service And Marketing Representative | Talus Payments | Sherman , TexasAt Talus Payments I was a customer service representative and I called privately owned business to set up appointments for my regional manager to come out and provide you the details on my companies free payment processing equipment.
January 2015-February 2016Service Assistant/Customer Service | Dialog Direct | Denison, TexasI Answered the phone to pharmacist needing assistance in putting in overrides for medications or vacation medication. Anything the pharmacist needed done in order for the customer to receive their medication, I did.
2015High School Diploma: Denison High SchoolDenison Tx
Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
Handled guest complaints, maintaining a positive dining experience for all rest.
Monetary Transactions Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Graduated with my pharmacy technician certification.