Person who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.Reliable and friendly employee who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.Upbeat and flexible with 5 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 5 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.Retail Sales Associate versed in merchandising, display design and customer relations.
Awarded 4 merit increases during the first 3 years of employment.Routinely helped as many as 100 customers each day in a high-volume retail outlet.Received 6 “exceeds expectations” ratings on performance reviews.
Inbound call center for technical support, troubleshooting and billing issues. Tier 1 level for technical support channels.Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.Processed shipments and maintained organized stock shelves.Held each team member accountable for achieving brand and performance goals.Offered direction and gave constructive feedback to motivate team members.Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Transporting carts from the parking lot corral back into the store, helping customers carry out large and heavy items, keep the entrances clean of debris, clean up spills inside and outside the store. * Other duties included stocking shelves, assisted with cashiering and cleaning restrooms. Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Front desk agent on the night shift, answering phones, registering guests, accepting payments, * Responsible for preparing hotels books for financial transactions. Accounting duties and data entry and checking on rooms for cleanliness.
Opened and closed the store, which included counting cash drawers and making bank deposits.Maintained visually appealing and effective displays for the entire store.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.* Fast food cashier, greeting customers, taking food and drink orders, responsible for cooking and being a drive-thru window associate. * Preparing food and drink orders, knowledge of menu, policy and services. * Cleaned lobby area, and food prep areas.
New Mexico State University August 2004 to August 2005Continuing education in Business Administration and Hospitality
Customer Service, Receptionist, Retail Sales, Accounting, Answering, Answering Phones, Data Entry, Front Desk, Payments, Associate, Cashier, Cooking, Fast Food, Greeting, Cashiering, Conveyor, Sorting, Stocking, Billing, Technical Support
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