Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

A Fulltime Student attending New Jersey City University, Born and raised In Jersey City, NJ. Actively pursuing a Bachelors Degree in Graphic Design, and currently in the process of obtaining a web design certificate. With plans to become a Motivated and hardworking Designer successful at developing and updating forward-thinking. Well-versed in adobe creative suite, with experience with adobe Photoshop, Indesign, Illustrator. entry Level experienced with a wide range of programming languages, including PHP, CSS and JavaScript. Capable of developing exceptional mobile, desktop and phone applications that meet or exceed quality, usability and speed requirements.

  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Website design
  • Production standards
  • Advertising familiarity
  • Adobe Creative Suite
  • Logo creation
  • CSS
  • Adobe Premiere
  • Stockroom procedures
  • Retail sales customer service
  • Data evaluation
  • In-store support
  • Inventory control
  • High-energy attitude
  • Active listening
  • Conflict mediation
  • Adaptive team player
  • Courteous demeanor
  • Microsoft Office expertise
  • Quality control
  • UI/UX
  • HTML
  • Design and development
  • JavaScript
Customer Service Relation Specialist , 09/2021 to Current
Old Dominion Freight Line IncJacksonville, FL,
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to resolve service and billing issues.
  • Helped customers open accounts, make deposits, update information and carry out range of routine actions.
  • Built relationships with distributors and dealers by providing first-line support and education.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Upheld privacy and security requirements for customer information.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Security Officer, 11/XXX8 to 07/2021
Divine Dining GroupMyrtle Beach, SC,

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.

  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Patrolled premises to ensure safety of employees and visitors.
  • Patrolled areas every hour to protect facilities and travelers.
  • Provided security presence for events with attendees.
  • Checked and secured all building entrances.
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Monitored and maintained control of crowds of people during events.
  • Investigated suspected incidents of external fraud, employee theft and embezzlement.
  • Responded to emergency situations, typically within to minimize risk and injury.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Enforced security regulations and calmly and promptly escorted non-compliant individuals to areas for processing.
  • Monitored and secured building entrances.
Education and Training
High School Diploma: , Expected in 07/XXX3
James J Ferris High School - Jersey City, NJ
Bachelor of Arts: Graphic Design, Expected in
New Jersey City University - Jersey City, NJ

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School Attended

  • James J Ferris High School
  • New Jersey City University

Job Titles Held:

  • Customer Service Relation Specialist
  • Security Officer


  • High School Diploma
  • Bachelor of Arts

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