Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

A Fulltime Student attending New Jersey City University, Born and raised In Jersey City, NJ. Actively pursuing a Bachelors Degree in Graphic Design, and currently in the process of obtaining a web design certificate. With plans to become a Motivated and hardworking Designer successful at developing and updating forward-thinking. Well-versed in adobe creative suite, with experience with adobe Photoshop, Indesign, Illustrator. entry Level experienced with a wide range of programming languages, including PHP, CSS and JavaScript. Capable of developing exceptional mobile, desktop and phone applications that meet or exceed quality, usability and speed requirements.

Skills
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Website design
  • Production standards
  • Advertising familiarity
  • Adobe Creative Suite
  • Logo creation
  • CSS
  • Adobe Premiere
  • Stockroom procedures
  • Retail sales customer service
  • Data evaluation
  • In-store support
  • Inventory control
  • High-energy attitude
  • Active listening
  • Conflict mediation
  • Adaptive team player
  • Courteous demeanor
  • Microsoft Office expertise
  • Quality control
  • UI/UX
  • HTML
  • Design and development
  • JavaScript
Experience
Customer Service Relation Specialist , 09/2021 to Current
Old Dominion Freight Line IncJacksonville, FL,
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to resolve service and billing issues.
  • Helped customers open accounts, make deposits, update information and carry out range of routine actions.
  • Built relationships with distributors and dealers by providing first-line support and education.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Upheld privacy and security requirements for customer information.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Security Officer, 11/XXX8 to 07/2021
Divine Dining GroupMyrtle Beach, SC,

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.

  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Patrolled premises to ensure safety of employees and visitors.
  • Patrolled areas every hour to protect facilities and travelers.
  • Provided security presence for events with attendees.
  • Checked and secured all building entrances.
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Monitored and maintained control of crowds of people during events.
  • Investigated suspected incidents of external fraud, employee theft and embezzlement.
  • Responded to emergency situations, typically within to minimize risk and injury.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Enforced security regulations and calmly and promptly escorted non-compliant individuals to areas for processing.
  • Monitored and secured building entrances.
Education and Training
High School Diploma: , Expected in 07/XXX3
James J Ferris High School - Jersey City, NJ
GPA:
Bachelor of Arts: Graphic Design, Expected in
New Jersey City University - Jersey City, NJ
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

72Average

resume Strength

  • Measurable Results
  • Personalization
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • James J Ferris High School
  • New Jersey City University

Job Titles Held:

  • Customer Service Relation Specialist
  • Security Officer

Degrees

  • High School Diploma
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: