Customer Relations Manager Resume Example
•Held 3 internships at prestigious companies in the entertainment industry
•Demonstrated strong social media, blogging, & wedding/event experience
•Proven leadership with extensive interpersonal communication abilities
•Willing to relocate for position if necessary
GPA: 3.2/4.0
•Identified & resolved clients issues/needs from over 35 different locations nation-wide in a prompt, professional and friendly manner
•Editor & Publisher of Eivan's website by overseeing all blog & social media content
•Proficient in Microsoft Suite applications such as Word, Excel, Outlook, PowerPoint
•Managed and completed all contracts signed by clients providing clients with updated files, and sending follow up wedding information
- Responsible for branding, advertising, trade shows, company events & promotional collateral.
- Implemented marketing plans, including product positioning, campaign strategies, & marketing strategy insights.
- Worked with management on projects dealing with media relations, business communications, & success stories.
- Selected to work for world's leading media/entertainment industry building strong guest relation skills, managing special events, & quickly responding to problem solving situations.
- Helped plan/facilitate Disney's Annual Food & Wine Festival assisting world renowned chefs to create ultimate cuisine experiences.
- Completed Corporate Communication study focusing on Disney Corporation's various daily operations of entertainment, hospitality & vacation services using multiple forms of electronic & social media.
- Designed & created content to launch this college women's fashion & lifestyle intercampus blog to connect Universities across the U.S.
- Contributed original blogs/ photography/ designs for individual web posts using WordPress and Photo Monkey Editor Program
- Promoted website in multiple social media outlets such as Instagram, Twitter, Facebook, Tumbler & Pinterest to help reach 1,000 followers within 6 months.
- Represented station by constantly engaging with listeners during station imaging promotions/concerts/events to help foster stations reputation & values.
- Collaborated ideas for potential marketing items to gain followers/listeners.
- Assisted in client meetings for planning/booking celebrity appearances & performances.
- Managed and maintained multiple station social media outlets such as Instagram & Pinterest raising followers by 100 in less than 3 months.
- Assisted reporters daily on reporting, editing, & writing news stories.
- Published individual news stories for WISH-TV website.
- Experienced & knowledgeable in editing programs such as Avid, Final Cut Pro, & Photoshop.
- Overlooked inputting of restaurant and event information for Country Club members.
- Assisted with planning, preparation, and distribution of club special events & weddings.
- Supervised beverages/food services information & distribution on golf course & events.
- Demonstrated ability to prioritize, problem solve, & make decision of change course of action quickly if necessary.
Purdue Athletics - Cheer Squad Member August 2010 - May 2013
Delta Gamma Sorority - Beta Iota Chapter November 2010 - May 2014
Delta Gamma Anchor Splash - Sight Philanthropy - Coach April 2011/13 Purdue Dance Marathon - Riley Children's Hospital - November 2012-2014
Food Recovery Network - Spearheaded chapter at Purdue August 2013
Member of Daughters of American Revolution - Present
- Activities & Honors: Purdue University Scholarship - Arlene & Richard Fehnel Scholarship
- All State Award - Athletic Scholarship - Indiana Cheer Association Purdue Athletics - Cheer Squad Member
- Delta Gamma Sorority - Beta Iota Chapter
- National Society of Daughters of American Revolution Service: Delta Gamma Anchor Splash - Sight Philanthropy
- Purdue Dance Marathon - Riley Children's Hospital
- Food Recovery Network - Spearheaded chapter at Purdue
Communication skills, teamwork, problem solving, perceptive adaptability, technology savvy, interpersonal relations, customer service oriented, multi-tasking abilities, deadline driven, leadership/management, editing, special events/ promotions experience, social media, fashion, Final Cut Pro, inventory, marketing plans, marketing strategy, marketing, media relations, meetings,publication, reporting, sales, TV production,
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Resume Overview
School Attended
- Purdue University
Job Titles Held:
- Customer Relations Manager
- Communications Coordinator/ Event Assistant
- Disney College Program Intern - Lifeguard/Event Assistant
- Writer/Photographer
- Promotions/Marketing Intern
- News Reporter Intern
- Hostess/Special Events Assistant
Degrees
- Bachelor of Arts : Communications May 2014
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