I am a helpful Customer Experience Specialist, I am passionate about delivering exceptional customer service to promote a Safe and pleasant environment among the passengers and Operators along with excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems. I am personable and dedicated Customer Service with extensive experience in the transportation industry. I'm a Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. I'm motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and completing the mission. I can am detail-oriented in safety concerns with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. I am critical thinker I seemingly separate details and try and keep up-to-date on regulations. Proficient in critical thinking and solutions-oriented problem-solving. I am Customer-focused with 30+ years of experience in people. Expert in customer service, quality and quickly verifying critical data. Adept at working closely with inspectors for efficient examinations.
Trained personnel on Weapons in class room and firing range.
Trained in safety classes.
Created lesson plans and planned daily events.
Formal student training
SERVED MY COUNTRY.
Made it through many of Capital Metros many transitions, StarTrans, Cap Remap, One Contractor, and The Pandemic.
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